About Job

New Patient Intake Coordinator
Location: Atlanta, GA, 30339
Job Description:
At, ELM we are seeking a detail-oriented and organized individual to manage the intake process for new patients. As the primary point of contact, you will collect and document patient information, demographics, and medical records, ensuring accuracy and efficiency. You will work closely with healthcare providers, administrative staff, and external stakeholders to facilitate a smooth onboarding experience. This position reports to the Chief Operating Officer.

Responsibilities:

Collect and record patient information accurately
Verify insurance coverage and benefits
Schedule appointments for new patients
Coordinate with law offices, the Marketing Director, and practice staff to schedule patients with the right physician
Answer phone calls and respond to inquiries from new patients
Coordinate with medical staff to ensure a smooth intake process
Maintain patient records and ensure confidentiality

Qualifications and Skills:

High school diploma or GED
An associate's degree or certification in a related field (e.g., healthcare administration, medical office administration, or a similar field)
1-2 years of experience in a healthcare or medical office setting, preferably in patient intake, scheduling, or customer service roles
Experience with EClinicalWorks or another EMR/Practice Management System is required
Bilingual (Spanish) preferred but not require
Excellent communication and interpersonal skills
Strong attention to detail
Ability to multitask and prioritize tasks effectively
Knowledge of medical terminology and insurance processes
Proficiency in computer systems and electronic health records