Hours: full-time (37.5 hours per week)

Location: Lynchburg VA, 24501

Position Summary

The IT Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.

Required Education and Experience

• High School Diploma / GED
• 2 years of relevant experience required. Two years of business computer experience preferred.

Related Knowledge, Skills and Abilities

Technical level knowledge of Windows operating system, including XP, 7, and 8/8.1, Windows-based desktop and laptop computers, Microsoft Office applications and other relevant software applications and equipment; Knowledge of customer service principles and practices; Demonstrates a proactive approach and a professional, enthusiastic and positive attitude.

Willing and available to work modified schedules (weekends, holiday, etc.) as required; Ability to drive and must possess a valid driver's license. May be required to travel to different Horizon work sites during the day based on operational needs or provide admin support at other locations. Regular attendance at trainings and Horizon meetings may require travel to a variety of Horizon sites.

HORIZON ENVIRONMENT

Horizon Behavioral Health is located in the beautiful heart of Central Virginia. Whether your passions be hiking the Appalachian Trails, kayaking the James River Blueways, or a Sunday drive along the world-famous Blue Ridge Parkway, Lynchburg Virginia offers small-town southern charm with an active culture of music festivals, outdoor activities, world-class performing arts, and a revitalized downtown that placed it at the top of the list by Reviews.org as the 2019 best place for millennials to move. Horizon is also the proud recipient of Living in Lynchburg’s 2021 Giving Back Award, Best of Lynchburg for Counseling Services for multiple consecutive years, and named Best Place to Work by Lynchburg Business Magazine in 2023, and again in 2024!

To Apply – Please visit our online career center at 

Horizon Behavioral Health is an Equal Opportunity Employer (EOE).