SUMMARY: The Adoption Counselor is responsible to assist the general public with services provided by the SFAHS; such as adoptions, admitting pets, releasing strays, advising with animal related questions, etc., as well as various clerical duties. This person is also responsible for providing high levels of service to co-workers and customers. We are currently looking for an individual willing to work a Thursday-Monday schedule from 9AM-6PM.
ESSENTIAL FUNCTIONS:

• Treat animals humanely both on and off the job; transmit these values to others.
• Greet individuals coming into the shelter.
• Assist with incoming animals, including strays, returns and surrenders.
• Assist with adoptions and animal related questions/concerns and/or direct to proper personnel.
• Release animals back to owners, and collect costs, if necessary, for fines, boarding, and vaccination costs.
• Answer and assist individuals calling the shelter.
• Perform various clerical functions; including but not limited to spay/neuter notices, incoming animal paperwork, filing, verifying vaccinations and health history on incoming animals, maintaining and updating data base in computer, producing client receipts, etc.
• Maintain lost/found book, pet care information files, adoption packets.
• Process animals for adoption.
• Sell retail products, maintaining personal goals toward quotas.
• Clean office area and restrooms; take out trash.
  

OTHER FUNCTIONS:

• Perform other functions as directed.

QUALIFICATIONS AND REQUIREMENTS:

• An appropriate certificate from a technical school, with emphasis on customer service and data entry/clerical functions, or six months to one year related experience, or equivalent combination of education and experience.

• Must be able to work well with all types of animals.
• Must be able to deal professionally and tactfully with customers and staff at all times.
• Must have good communication skills, both verbal and written.
• Must be able to read and interpret documents; such as, documents and procedure manuals.
• Must have sound computer data entry skills.

• Job requires a high degree of working with animals.
• Physical exertion is in the ‘medium’ range, requiring exertion of up to 50 pounds of force occasionally.
• Job includes major amounts of handling animals, including reaching, standing, walking, talking and hearing; moderate amounts of kneeling, stooping, crouching and feeling; some pushing, pulling, lifting, grasping, and repetitive motion.
• Must have a sufficient visual acuity to determine accuracy, neatness and thoroughness of work assigned to staff members.
• Environmental conditions include mostly inside work; some outside work and temperature changes involved; considerable animal noise; fumes and odors from animals and cleaning supplies; may be exposed to animals with medical issues and/or infectious diseases.

Benefits:

The Sioux Falls Area Humane Society provides the following benefits to full-time team members:

• Vacation Paid Time Off

• Sick Paid Time Away

• Reimbursements for professional memberships, licensing, and continuing education courses.

• Dental and Vision Insurance

• Medical Insurance through BCBS Wellmark (Team Member Responsible for 40% monthly premium, SFAHS covers 60%)

• Life insurance and accidental death and dismemberment insurance

• Short term and long-term disability insurance

• 401K retirement savings plan with company match.

• Employee Assistance Program (EAP)

• Discounts on merchandise, veterinary care items, and more!

• Animal Cuddles

Join our committed team in making a positive impact on the lives of sheltered animals and being a safe haven and human voice for all animals in need.

Apply Today at sfhumanesociety.bamboohr.com/careers

The Sioux Falls Area Humane Society is an Equal Opportunity Employer and will consider applicants for all positions without regard to race, color, religion, national origin, genetic information, gender, age, disability, sexual orientation or veteran status, or any other basis prohibited by South Dakota or federal law.

In accordance with the Americans with Disabilities Act, the Sioux Falls Area Humane Society will consider reasonable accommodations for qualified individuals with disabilities.