About Job

GENERAL PURPOSE Under the administrative supervision of the Program Director or designee, this position is responsible for providing psychosocial, rehabilitation and recovery-oriented services for Turning Point members. Additional support in the areas of medication management, resource connection (e.g., housing resources, AOD, PCP, OP, etc.), counseling and advocacy will be provided as needed. DISTINGUISHING CHARACTERISTICS This is an at-will direct service position within a program. The position is responsible for assisting and advocating for our members in all areas of treatment and help them apply for and receive services. ESSENTIAL DUTIES AND RESPONSIBILITIES – (ILLUSTRATIVE ONLY) The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. · In the absence of the Program Director or designee, provides leadership and direction for clients as assigned. · Advocates for clients in all areas of treatment and helps them apply for and receive services; empowers clients in meeting their goals. · Advocates for and assists clients and their families in accessing and receiving mental health treatment, medical care, housing, food and clothing as indicated. · Supports individual service plans for each client. · Maintaining all client records and complete required documentation and data entry according to program standards including progress notes, activity reports, and logs, etc. · Meets regularly with clients at Turning Point sites or in the field, at job sites, homes, board and care facilities, skilled nursing facilities and other appropriate sites. · Consults with or meets regularly with the client’s family, care provider or other significant persons with client’s consent. · Coaches clients in developing age-appropriate social skills, money management, personal hygiene, and job readiness. · Assists in establishing client’s eligibility for Medi-Cal or other benefits and advocates for continuation of benefits when appropriate. · Develop financial management plans for clients who receive Representative Payee Services and authorizes appropriate expenditures. · Interacts productively within the team in order to provide holistic case management services to an identified group of clients. · Provides “on-the-spot” counseling that is both helpful to the clients and consistent with the philosophy of the program. · Drives on program business using personal vehicle for the purposes of medication outreach, home visits, transporting clients to appointments/activities, community/county meetings/trainings, MH court. · Attends to the safety, health, and wellbeing of clients. · Completes paperwork as assigned in a timely manner. · Provides after hours, “on-call” coverage on a rotational basis based on program needs. Knowledge Of: · Principles and goals of community mental health. · Principles and goals of the “self-help model.” · Principles and goals of the “consumer-driven model.” · Principles and goals of the “harm reduction model.” · Principles, techniques and trends in counseling, psychotherapy, clinical case management, and various treatment modalities. · Psychosocial rehabilitation’s treatment and programming. Ability To: · Work and communicate with staff, clients, families, community agencies and Professionals. · Perform crisis intervention strategies. · Work effectively under stress and conflict. · Exercise appropriate judgment and decision-making. · Be flexible and adaptable in any given situation. · Work as a member of a team. · Work under time deadlines and pressures. · Work with minimal supervision. · Get around to multiple locations, typically via car MINIMUM QUALIFICATIONS AND CERTIFICATIONS & LICENSES Education, Training and Experience: A typical way of obtaining the knowledge, skills and abilities outlined above is through graduation from high school or an accredited GED program and four (4) years varied experience as a provider of direct mental health services. Relevant higher education may be substituted for up to two (2) years of experience. Licenses; Certificates; Special Requirements: · California driver’s license & current vehicle insurance/registration. · Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles MENTAL AND PHYSICAL DEMANDS The mental and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental Demands While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical skills; perform highly detailed work under intensive deadlines on multiple, concurrent tasks; work with constant interruptions, and interact with TPCP management, administrators, staff, applicants, representatives of external agencies and others encountered in the course of work. Essential Physical Functions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours are representative of total combined activity during course of eight-hour day. Physical Demands While performing the duties of this class, an employee is regularly required to sit; talk or hear, both in person, and by telephone; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. The employee is frequently required to walk and stand and lift up to ten pounds. Additionally, specific vision abilities required by this job include close vision and the ability to adjust focus. Move around Occasionally < 2 hours total Stand Occasionally < 1-hour total Sit Frequently > 3 hours total Twist at waist Occasionally < 2 hours total Twist at neck Occasionally < 2 hours total Fine finger manipulation (both hands) Frequently > 2 hours total Simple grasping (both hands) Occasionally < 2 hours total Power grasping (both hands) Seldom < .25-hour total Reaching (either hand) Occasionally < 1-hour total Reaching above shoulder height Seldom < .25-hour total Reaching at shoulder height Occasionally < .25-hour total Lifting (<10 pounds) Occasionally < .5 hours total Lifting (> 10 pounds) Seldom < .5 hours total Lifting (> 25 pounds) Seldom < .25 hours total Carrying (any weight > 10 ft.) Seldom < .25 hours total Bending at waist Seldom > .25 hours total Travel Occasionally 2-3 hours total There are no unusual conditions. Typically, the noise level in the work environment is moderate.