Instructional Resource Associate – Dental Lab (Specialized Care Coordinator), College of Dentistry

The University of Iowa

place Iowa City, 52240

local_atm $75596USD/YEAR

The University of Iowa College of Dentistry is seeking a Specialized Care Coordinator to join our Clinic Administration department! In this role, you’ll help bring smiles to life by designing and fabricating restorations and appliances using advanced CAD/CAM technology alongside traditional techniques. Every day blends problem-solving, precision, and collaboration with students, faculty, and clinical teams in a fast-paced educational environment.

For a full job description, please send an e-mail to COD-Requisitions@iowa.uiowa.edu.

Job Duties:

Oversee digital dental lab workflows including scanning, CAD/CAM design, fabrication, quality control, and coordination with faculty, students, and external labs.
Operate, maintain, calibrate, and troubleshoot lab equipment such as scanners, 3D printers, milling machines, curing units, and furnaces.
Design and fabricate dental restorations and appliances using digital and conventional methods (e.g., crowns, dentures, splints, surgical guides).
Ensure case accuracy, quality assurance, timely completion, and proper documentation of lab procedures.
Maintain inventory, supplies, cleanliness, preventive maintenance, and cost-effective lab operations.
Serve as a resource for digital workflows, surgical guides, and restorative department support, staying current with emerging CAD/CAM technologies.
Support student, resident, and faculty education through demonstrations, lab instruction, workflow development, and feedback.
Collaborate across departments through cross-training, backup lab support, and related restorative and athletic mouth guard fabrication activities.

Specialized Care Coordinator – PVA2

College of Dentistry – Dental Administration

Salary: $75,596 to commensurate (Pay Grade: 5A)

Schedule: Monday – Friday, 8:00am to 5:00pm

May require some work outside of designated business hours

REQUIRES:

Bachelor’s degree in Dental Technology, CAD/CAM Technology, Dental Laboratory Technology, or related field, or equivalent combination of relevant education and relevant experience.
3 - 5 years’ hands-on experience with conventional and digital fabrication technologies, including:

o intraoral scanning,

o CAD design of dental restorations and appliances,

o CAM production workflows (milling and 3D printing),

o post-processing techniques, and

o use of industry-standard dental CAD software (e.g., 3Shape, exocad, CEREC, InLab).

Excellent written, verbal, and interpersonal communication skills.

Highly Desirable:

Experience fabricating dental appliances in a clinical, academic, or production dental laboratory environment (conventional and digital).
Demonstrated experience overseeing laboratory workflows, including case tracking, prioritization, and turnaround time management.
Experience troubleshooting digital workflows and laboratory equipment.
Experience operating, maintaining, and performing routine calibration of dental laboratory equipment, including CAD/CAM systems.

Desirable:

Demonstrated ability to ensure quality and accuracy in dental restorations and appliances.
Experience delivering educational instruction in a laboratory or clinical setting, including developing instructional materials or tools to support skill development.
Experience with implant planning and surgical guide design software (e.g., Simplant, RealGuide or similar).
Demonstrated ability to balance teaching responsibilities with patient care priorities in an academic or clinical environment.
Experience developing and improving laboratory workflows, including creating instructional processes and evaluating new technologies, materials, or techniques.
Experience coordinating with external commercial dental laboratories and vendors.

Position and Application Details:

In order to be considered for an interview, applicants must upload a Resume & Cover Letter (and mark as “Relevant File”) to the submission. 3 Names of Professional Reference may be requested at a later date.

A hands-on skills assessment will be conducted during the interview process.

Position NOT eligible for University Sponsorship of Employment Authorization.

Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact COD-Requisitions@iowa.uiowa.edu.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

About Iowa:

Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.

Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.

Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.

Join us in making a difference at a leading Big Ten university and premier public research institution.