Social Worker (Program Coordinator) (DETAIL/TEMP PROMOTION OPPORTUNITY)

VA Careers - Licensed Clinical Social Worker:



The Community Resource and Referral Center (CRRC) program Coordinator is responsible for the professional and administrative management of the CRRC; the Veterans Justice Outreach (VJO) Program; and the local National Call Center For Homeless Veterans. The CRRC Program Coordinator is responsible for staffing, work assignments, budget, clinical/administrative services, eligibility criteria, program operations, and reporting requirements for approximately 25 staff. Responsibilities for this position are complex in size and scope with multiple clinicians & paraprofessional staff providing a variety of psychosocial services to over 3,000 homeless veterans yearly across the Greater LA catchment area.

The CRRC Program Coordinator provides analysis and evaluation of program data and computerized programs to identify system-wide trends and needs to enhance the quality of service. They develop and monitor staff compliance with practice, standards and guidelines. The CRRC Program Coordinator supervises staff at the GS-12 grade level and below. The incumbent may also provide direct clinical services. The incumbent demonstrates possession of advanced practice skills in the specialty area and demonstrates professional competency and judgement.

Social workers at this grade level must be licensed or certified at the advanced practice level and must be able to provide supervision for licensure.

In carrying out the responsibilities, it will be necessary for the incumbent to travel throughout the Greater Los Angeles area where he/she conducts interviews with staff, Veterans, their families, representatives of community health and welfare agencies and law enforcement agencies.

Work Schedule: Full-time, Monday-Friday, 7:30am-4:00 pm
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #: 00000

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to tohttp://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.
• Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/.
• Exception. VHA may waive the licensure or certification requirement for persons who are otherwise qualified, pending completion of state prerequisites for licensure/certification examinations. This exception only applies at the GS-9 grade level. For the GS-11 grade level and above, the candidate must be licensed or certified. At the time of appointment, the supervisor, chief social work or social work executive will provide the unlicensed/uncertified social worker with the written requirements for licensure or certification, including the time by which the license or certification must be obtained and the consequences for not becoming licensed or certified by the deadline.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: GS-13 Social Worker Program Coordinator:

Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/ course of study and internship, or equivalent supervised professional experience.

Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs.

(a) Skill in coordinating and implementing one or more specialty program(s), across the facility.

(b) Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive.

(c) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).

(d) Ability to collaborate with internal and external partners to further program goals and enhance patient centered care.

(e) Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action.

(f) Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget.

(g) Knowledge of organizational structure and impact on program operations.


Preferred Experience: Candidates who have direct experience managing and overseeing contracts for transitional housing programs. Ideal applicants will have VA supervisory experience, including leading staff, ensuring contract compliance, and engaging with stakeholders.

Experience supporting the referral process for Veteran placement into transitional housing as well as facilitating connections to VA and community resources is highly desirable. Familiarity with VA regulations and performance monitoring for supportive housing programs will be considered a significant asset.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Employee is required to: walk and climb stairs, handle, finger, grasp and feel objects and equipment; reach with hands and arms; communicate; receive and exchange ideas, information by means of the spoken and written work; be mobile by oneself from place to place quickly and easily; repeat various motions with the wrists, hands and fingers; be able to have visual acuity for (including, but not limited to) administrative and clerical tasks.

Reference: For more information on this qualification standard, please visit .

The full performance level of this vacancy is GS-13.