Detox Intake Coordinator

Description

Full-Time Detox Intake Coordinator

** Sign on bonus offered for eligible applicants and offered for a limited time. **

** Details to be discussed during the interview process. **

Make a Difference at the Front Door of Recovery

Are you compassionate, organized, and passionate about helping people take the first step toward healing? Join Special Care Hospital Management as a Detox Intake Coordinator and play a critical role in guiding patients through one of the most important moments in their recovery journey.
In this rewarding role, you’ll be the first point of contact for patients seeking treatment—helping them feel supported, informed, and set up for success from admission through discharge.

Why Join Us?

• Meaningful work helping individuals overcome substance use challenges
• Competitive pay
• Comprehensive benefits: medical, dental, vision, and 401(k)
• Generous paid time off
• Growth and advancement opportunities
• Supportive team environment focused on patient care

What You’ll Do

• Conduct phone and walk-in screenings for prospective patients
• Coordinate assessments, admissions, and insurance verification
• Complete intake paperwork accurately and in compliance with policies
• Collaborate with physicians, nurses, and clinical staff on patient care plans
• Monitor patient progress and provide daily follow-up support
• Develop personalized discharge and aftercare plans with patients
• Report daily census updates to leadership
• Conduct outreach calls to referral sources and community agencies
• Complete biopsychosocial assessments
• Support additional patient care coordination needs as assigned

What We’re Looking For

• Bachelor’s degree in Human Services or related field
• 2+ years of social services, behavioral health, or clinical experience
• Knowledge of substance use disorders and recovery support
• Detox, MAT, case management, or substance abuse counseling experience preferred
• Strong communication and relationship-building skills
• Ability to thrive in a fast-paced, patient-centered environment
• Hospital or acute care experience preferred
• Ability to pass background check and drug screening

About Us

At Special Care Hospital Management, we are committed to delivering high-quality, medically supervised withdrawal stabilization in a safe and comfortable hospital setting. Every day, our team helps patients begin a path toward lasting recovery.

Join us and be part of work that truly changes lives. Apply today.