SOCIAL WORK SUPERVISOR IV

Description

Applicants are encouraged to apply early. The application review process will take place immediately and continue until the position is filled. This recruitment may close any time after the first review or when a sufficient number of qualified applications have been received.

Hiring range for this position is $66,768.00 - $79,851.20. Initial placement for new employees is customarily at entry level through 35% percentile. Pay grade for this position is 24.

General Definition of Work:
This is a high-level, responsible supervisory position directing the guidance, coordination, and delivery of specialized, complex and sensitive child welfare programs and services. Supervisor IV operates with significant independent judgment within federal, state, and county mandates, and is accountable for critical case decisions impacting child safety and family permanency.

Reports To: Social Work Program Administrator or Manager

Staff Supervised: 4 to 7 professional staff, predominantly Senior Social Workers and After-Hours Investigative/Assessment and Treatment (SW-IAT) staff.

Examples of Duties

Key Responsibilities:

I. Advanced Supervisory Leadership

• Lead, coordinate, and evaluate the daily operations and service delivery of the Child Welfare unit, ensuring compliance with all policies and mandates.
• Provide advanced clinical consultation and mentorship to Senior and After-Hours social workers, specializing in high-risk, complex case scenarios.
• Serve as the final decision-maker on highly sensitive cases, staffing, and difficult case situations, ensuring immediate safety decisions are sound and legally defensible.
• Conduct regular case reviews, hold conferences, and oversee performance evaluations; exercise substantial influence in hiring, disciplinary, and promotion decisions.

II. Program Management & Compliance

• Implement changes in work procedures to meet evolving program demands and present recommendations to management that impact programmatic goals, objectives, and policies.
• Audit and maintain detailed, complex records and reports to guarantee legal compliance and confidentiality across the unit.
• Interpret and provide authoritative guidance on federal, state, and local regulations and procedures to ensure uniform application of law to practice.
• Identify and develop community resources for activities, training, and supportive services; act as a public representative to foster community awareness and support for Child Welfare initiatives.

III. Training & Casework Oversight

• Design and deliver specialized on-the-job training for advanced social work staff, arranging formal training opportunities to enhance clinical skills and legal understanding.
• Strategically assign cases to maintain equitable workload balance, prioritizing complexity and staff expertise.
• Function as the primary subject matter expert in child protective services, providing legal testimony and consultation when required.
• May perform SW-IAT functions as needed to support critical situations and may carry a small caseload of highly sensitive matters.

• Performs related tasks as required to potentially include but not limited to emergency shelter operations.

What You'll Bring (Knowledge, Skills, & Abilities):

• Comprehensive and applied knowledge of social work principles, advanced techniques, and practices specific to complex child welfare casework, group work, and community intervention.
• Deep understanding and ability to teach staff on NC Child Welfare policy and mandates, federal laws, and quality assurance standards.
• Proven ability to quickly analyze tense family situations and make critical, high-stakes decisions regarding child removal with limited access to consultation.
• Exceptional ability to testify as an expert witness and use advanced case management interview techniques to motivate resistant clients.
• This position may require participation in an on-call rotation and occasional irregular or non-standard work hours.
• These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Management Preferences: (Strongly Preferred):

• Completion of NC Child Welfare Pre-Service Training (required)
• Completion of NC Child Welfare Collaborative Training
• Masters' in Social Work
• Experience working in a (DSS) Child Welfare or Child Protective Services Dept in the State of NC.

Minimum Education / Experience requirements

Education & Experience:

Requires a minimum of 2 years of Child Protective Services supervisory experience. 3 years of supervisory experience is strongly preferred.

All degrees must be from an accredited college or university. An equivalent combination of education and experience may be accepted.

Special Requirements

• Possession of a valid NC driver’s license.
• Position is safety-sensitive and requires participation in an on-call duty rotation.
• Must maintain all required NC state child welfare certifications and training.

Physical Requirements

• Frequent bending, kneeling, standing, and walking, including the ability to climb stairs quickly during home visits.
• Ability to occasionally lift/exert up to 50 pounds (e.g., car seats, small children), frequently up to 20 pounds, and constantly up to 10 pounds.
• Requires the use of hands for fingering, reaching, grasping, and performing repetitive motions (e.g., keyboarding, paperwork).
• Ability to speak clearly, loudly, and quickly to convey detailed instructions or de-escalate crisis situations.
• Ability to perceive information at normal spoken word levels and make fine distinctions in sound (e.g., detecting signs of distress).
• Required for computer data analysis, operating office equipment, document review, and observing general surroundings and activities (day and night).

Position involves travel and work in various community settings, including areas where there may be heightened safety concerns or isolated locations where immediate access to emergency services may be delayed.

Exposure to bloodborne pathogens is possible, and the worker may be required to utilize specialized Personal Protective Equipment (PPE) and follow established safety protocols.

Requires frequent travel and entry into diverse home environments which may include poor maintenance, unsanitary, or other non-standard living conditions.

This position is safety-sensitive and requires occasional after-hours work and participation in an on-call duty rotation.

Supplemental Information

Supplemental and Contact Information:

Cabarrus County selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence.

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Applicants who obtained their education outside of the United States and its territories are expected to assume responsibility for having their academic degrees validated as equivalent to a degree conferred by a regionally accredited college or university in the United States.

Please be sure to complete the application in full. Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.

If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.To check the status of your application, please log in to your account. Processing applications will take an average of 6 – 8 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Office to check the status of an application. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the most qualified applicants.

For technical issues with your applications, please call the NEOGOV Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact HR at 704-920-2200.