Human Resource/Counseling Center Admin Coordinator

Casakids is seeking a highly organized, compassionate, and detail-oriented professional to serve in a hybrid role supporting both our Human Resources Department and Counseling Center operations.

This position is ideal for someone who enjoys helping people, thrives in a fast-paced and mission-driven environment, and can balance professionalism, confidentiality, customer service, and administrative excellence. The selected candidate will play an important role in supporting employees, clients, therapists, and leadership while helping maintain a welcoming, organized, and trauma-informed environment.

At Casakids, we are committed to serving children and families with dignity, compassion, professionalism, and integrity. We are looking for someone who shares those values and can bring warmth, organization, and reliability to this important support role.

Position Overview

The HR Assistant / Counseling Center Administrative Assistant provides administrative support to the Human Resources department and serves as the primary front-desk and scheduling support position for the Counseling Center.

Responsibilities include assisting with onboarding and HR documentation, supporting employee and organizational processes, maintaining confidential records, assisting with investigations and offboarding support, scheduling appointments, creating client records, confirming appointments, greeting clients, supporting therapists, and helping maintain smooth daily operations within the Counseling Center.

This role requires strong communication skills, professionalism, emotional awareness, confidentiality, organization, and attention to detail.

Key Responsibilities:

Human Resources Support

• Assist with onboarding, personnel documentation, employee records, and HR administrative functions
• Support training and compliance tracking
• Assist with scheduling interviews, meetings, and trainings
• Help support employee offboarding and separation processes
• Assist with note-taking and administrative support during internal reviews and investigations
• Maintain confidentiality regarding sensitive employee information
• Help improve workflows, organization, and HR administrative processes
• Provide supportive and professional assistance to employees as needed

Counseling Center Administrative Support

• Serve as the primary front desk contact for Counseling Center clients and visitors
• Greet clients in a warm, trauma-informed, and professional manner
• Create and maintain client records in electronic systems
• Schedule, confirm, and coordinate appointments
• Notify therapists when clients arrive
• Assist with intake paperwork and documentation
• Support smooth daily operations of the Counseling Center
• Maintain HIPAA compliance and strict confidentiality standards

Qualifications:

• High School Diploma or GED required
• Administrative, customer service, HR, healthcare, or front desk experience preferred
• Strong organizational and communication skills required
• Ability to multitask and manage confidential information professionally
• Comfortable working in emotionally sensitive environments
• Bilingual English/Spanish strongly preferred

Pay: From $36,000.00 per year

Benefits:

• 403(b)
• Health insurance
• Life insurance
• Paid jury duty
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan

Work Location: In person