- You will learn to serve a caseload of 50-110 DVR customers
- Determine each customer's eligibility for vocational rehabilitation services necessary to achieve their employment goal
- Provide vocational rehabilitation counseling and support
- Conduct comprehensive assessments of customer needs identifying the disability-related barriers to employment that require VR services
- Arrange and interpret results of diagnostic testing and other vocational rehabilitation assessment tools; obtain benefit reports and interpret results to assist and counsel customers
- Assist customers in developing and implementing an Individual Plan for Employment and monitor progress toward completion of employment goals
- Maintain close working relationships with those who jointly serve DVR customers; promote DVR programs to the public and employers and conduct outreach in the community to share information about DVR services
- Lead group orientations, workshops, and related activities to facilitate informed choices and prepare customers for employment
- Apply technical knowledge of medical and psychological aspects of disabling conditions, labor market information, transferable skills evaluations, assistive technology, and job modifications
- Assist customers in exercising informed choices to make collaborative decisions that are consistent with appropriate vocational rehabilitation practice
- Support customers in developing a wide variety of social, educational, and financial resources to reach their employment goals by applying multiple counseling techniques to meet the varied needs of customers
- Manage multiple and competing priorities within prescribed time limits
- Negotiate with vendors and collaborate with other rehabilitation professionals

