Female Group Home and HCBS Care Coordinator

About Starlink Care:

At Starlink Care, we are committed to delivering compassionate, compliant, and person-centered services to the individuals and families we serve. We believe strong systems create strong support and that starts with a team that values accountability, collaboration, and growth.

We are seeking a motivated and organized Hybrid Care Coordinator to support both our Group Home and HCBS (Home and Community-Based Services) programs.

This role is ideal for someone who values structure, enjoys problem-solving, and thrives in an environment where compliance and teamwork go hand in hand.

Position Overview

The Hybrid Care Coordinator plays an active role across both our Group Home operations and HCBS services. This position works closely with leadership to ensure services are delivered in alignment with DDD requirements and agency standards.

This is a balanced role that includes administrative coordination, compliance oversight, field visits, and team support.

Key Responsibilities

Group Home Support

• Assist with Group Home audits alongside the Residential Program Manager
• Track and follow up on required staff certifications and compliance documentation
• Support Group Home leadership when documentation, training, or operational concerns arise
• Help coordinate staff trainings and structured communication when additional support is needed
• Maintain organized and audit-ready records
• Identify compliance gaps and escalate concerns appropriately

HCBS Support

• Attend and participate in PCSP (Person-Centered Service Plan) meetings
• Conduct or attend required in-home visits
• Follow up with providers regarding documentation and compliance requirements
• Support maintenance of accurate and organized member files

Compliance & Documentation

• Ensure documentation meets DDD and agency standards
• Maintain organized member and staff files
• Track deadlines and required follow-ups
• Assist with audit preparation and documentation requests
• Promote accountability and consistency across programs

What We’re Looking For

We’re looking for someone who is:

• Detail-oriented and highly organized
• Confident in professional communication
• Comfortable holding others accountable respectfully
• Able to manage multiple responsibilities across settings
• Flexible and adaptable in a fast-paced environment
• Professional, and compliance-minded

Experience in healthcare, behavioral health, residential services, or DDD/HCBS settings is preferred.

Reliable transportation is required, as this role includes travel to Group Homes and in-home meetings.

Work Environment

This is a hybrid role that includes:

• Administrative work
• Visits to Group Homes
• In-home member visits
• Participation in service planning meetings
• Compliance Tracking

This position requires strong time management, initiative, and the ability to balance both structured compliance tasks and team collaboration.

Growth & Development

At Starlink Care, we believe in developing leaders from within. This role offers opportunities for professional growth, expanded responsibilities, and advancement within our residential and HCBS programs for candidates who demonstrate initiative, accountability, and strong performance.

We value team members who want to grow alongside the organization.

Why Join Starlink Care?

You’ll be joining a team that values:

• Accountability and integrity
• Compassionate, person-centered service
• Clear and respectful communication
• Professional development
• Collaboration and teamwork

If you’re looking for a role where you can contribute meaningfully, support both residential and community-based services, and grow in your career, we would love to hear from you.

Job Type: Full-time

Benefits:

• Paid time off

Schedule:

• Monday to Friday - 9am to 5pm
• On call

Work Location: In person

Pay: $21.50 - $23.00 per hour

Benefits:

• 401(k)
• Health insurance
• Mileage reimbursement
• Paid time off

Work Location: In person