Training and Development Manager

We’re looking for a compassionate, thoughtful candidate who wants to contribute to a positive experience for our staff and patients. The typical hours of this position are Monday-Friday between 8:00 a.m. - 5:00 p.m. No Holidays! No Weekends!

The Clinic

BayCare Clinic is a successful, dynamic group comprised of 19 specialties. We are a physician-owned entity with joint ownership in Aurora BayCare Medical Center, a 167-bed hospital located in Green Bay, WI, offering us a built-in referral base. Each of our specialty practices have clinical autonomy and are financially sound.

BayCare Clinic offers part-time and full-time employees a comprehensive benefits package including health, dental, disability and life insurance, as well as flexible spending options. We also offer a 401k retirement plan with a company match, generous PTO, and paid holidays.

The Team

The unique skills and talents of each member of our team contributes to our synergy and our overall goal of providing our patients with excellent care. We believe in the power of a positive, collaborative culture, and we strive to provide a supportive and energizing work environment.

Every member of our team has a voice and is trusted to have ownership over their work. To encourage this, we provide regular opportunities for professional development, we seek out feedback and ideas, and we invite participation on a variety of projects.

The Job

• Is an expert in proven, objective methodologies that facilitate quality and process improvement projects and practices.
• Provides direction to other departments within the company related to quality and process improvement activities.
• Directs and monitors ongoing internal reviews and/or audits of BCHS and non-clinical BCC functions to identify opportunities for improvement and efficiency of those functions.
• Develops, implements, and maintains formal BayCare Health System Guidelines.
• Actively participates in Operational Process Management Team.
• Develops and maintains communication vehicle(s) to provide timely information to all levels of staff within the Company.
• Actively participates in Compliance Team as requested, has a clear understanding of the various laws and regulations that affect our company and business operations.
• Develops, implements, and updates formal training program(s) for staff at the corporate office and practice sites.
• Develops and facilitates formal training for clinic users of electronic medical records.
• Has current knowledge of latest adult learning techniques.
• Is responsible for self-development and education.
• Directs and overseas day-to-day activities of Training staff.
• Directs the process for continuous assessment and improvement of processes within the company.
• Other duties may be assigned as necessary to meet the needs of the organization.
• Respects and maintains confidentiality.
• Works in a safe, compliant and ethical manner at all times.
  
  

• Bachelor’s Degree in an appropriate discipline strongly desired. Experience in lieu of education will be considered.
• Seven or more years of experience working with the adult learner preferred.
• Experience implementing process and efficiency improvement initiatives.
• Strong platform, interpersonal, and communication skills are required.