Patient Care Coordinator

Patient Care Coordinator- Dental Practice

Patient Care Coordinator is responsible for welcoming visitors, checking patients in and out for their appointments, answering incoming calls, and scheduling future appointments.

Duties & Responsibilities:

· Greeting and welcoming patients to the practice

· Address patient’s questions and concerns with care

· Scheduling, rescheduling, confirming, or canceling appointments as needed

· Follow up on no shows/cancellation of appointments

· Assist patients to fill out information forms.

· Updating patient records in practice management software and documenting recent treatments and procedures.

· Generate and present Treatment Plans.

· Verifying methods of payment and collecting payments as needed.

· Performing general office duties as needed.

· Insurance claims, pre-authorizations and posting insurance payment.

· Organize and maintain patient waiting areas as well as front-desk areas

Required Skills/Abilities:

· Working knowledge of general administrative practices.

· Excellent telephone etiquette.

· Exceptional organizational skills.

· Impeccable Customer Service

Education and Experience:

· High school diploma or GED.

· Experience working in a dental or medical office preferred

· Sound knowledge of dental terminology.

· Experience with dental practice management software

Pay: $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person