Certified Peer Specialist/Certified Recovery Specialist

The Certified Peer Specialist/Certified Recovery Specialist supports CBH Clinical Department in the proper procurement of behavioral health services of CBH members. The Certified Peer Specialist/Certified Recovery Specialist will assist members in connecting to physical and behavioral health services and community resources. 

The Certified Peer Specialist/Certified Recovery Specialist will remain connected and conduct follow up to members transitioning out of ASAM bed-based levels of care.

Essential Functions:

• Build a rapport with the members identified for CPS/CRS services by the ASAM Team.
• Meet with members to obtain feedback about service engagement and to provide encouragement, emotional support, and positive feedback to reinforce positive health actions/behaviors.
• Coordinate and oversees a recovery plan developed with member.
• Conduct follow up with member in community to review member’s understanding of continued recovery efforts, medication and follow-up needs.
• Conduct telephonic follow-up and in-person meetings with member at either provider locations or in the community.
• Assist member to ensure that tasks are performed such as attending medical or behavioral health appointments, obtaining prescription medication, attending support groups, etc.
• Monitor/identify potential barriers for recovery and community tenure; connect members to resources to address identified barriers, and collaborate with the member’s treatment team to resolve barriers,
• Participate in routine individual provider meetings and network meetings to address member needs, advocate for the voice of the members and promote resource sharing.
• Collaborate with Clinical Care Managers to inform the care management process and ensure continuity of care.
• Tracks and submits necessary report/data to provider on member’s progress.
• Identify and maintain a library of resources that support the ASAM providers in addressing the needs of members.
• Maintain clinical documentation in CBH Clinical Information System
• Adhere to department productivity for CPS/CRS staff.

Position Requirements: 

• Active Certified Peer Specialist/Certified Recovery Specialist (CPS/CRS) certification
• Relevant Work Experience: Possesses at least 2 years of direct service experience as a CPS/CRS.
• PA Child Abuse Clearance required
• Ability to travel throughout Philadelphia and the surrounding counties, proficient in navigation of public transportation system

Skills:

• Familiar with services for adults and children in the managed care system
• Excellent interpersonal and collaboration skills
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office and able to type 20 words per minute
• Strong organizational skills with the ability to multi-task in a high-volume environment
• Ability to work independently and as part of a team
• Compliant with HIPAA regulations
• Experience as a WRAP (Wellness Recovery Action Plan) Facilitator Preferred

Work Conditions (including travel, overtime required, physical requirements and occupational exposure): 

• Must be able to travel within Philadelphia and surrounding counties.
• Regularly requires walking, standing, stooping, bending, sitting, reaching, pushing, pulling and/or repetitive wrist/hand movements for various lengths of time throughout the day.
• Ability to utilize computers and office equipment to complete daily work responsibilities.
• Requires continuous, normal hearing and vision.
• Regularly works inside in areas that are adequately lighted and ventilated. Some fluctuation in temperature. No protective equipment routinely needed.
• Must be able to adapt to continuous changes/demands of the job.

Philadelphia Residency Requirement:

• The successful candidate must be a current Philadelphia resident or become a resident within six months of hire. 

Equal Employment Opportunity: 

Requesting An Accommodation: 

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