RNP Care Coordinator – Recovery Navigator Program (RNP)

Location: Recovery Navigator Program - San Juan County
FLSA Status: Non-Exempt
Supervisory Responsibilities: No
Reports to: Program Manager

About the Role

The RNP Care Coordinator provides community-based, field-focused outreach, engagement, and intensive case management services for individuals with substance use disorders, mental health needs, and/or co-occurring conditions who experience barriers to accessing traditional services.

This role operates under Recovery Navigator Program (RNP) standards and LEAD core principles, emphasizing voluntary participation, harm reduction, trauma-informed care, and long-term engagement. The Care Coordinator partners with participants to identify goals, address social determinants of health, and connect to behavioral health, medical, housing, and legal supports.

Key Responsibilities

• Provide field-based outreach and engagement to individuals referred by law enforcement, EMS, and community partners.
• Build trusting, non-coercive relationships through consistent, participant-centered engagement.
• Conduct screening and intake activities aligned with RNP guidelines.
• Collaborate with participants to develop individualized, participant-driven plans.
• Deliver intensive case management focused on stabilization, harm reduction, and service connection.
• Coordinate care across multiple systems to ensure continuity and reduce duplication.
• Assist participants in navigating healthcare, housing, legal, and social service systems.
• Maintain regular contact and proactive outreach, including during periods of disengagement.
• Participate in team meetings, case staffing, and coordination with internal and external partners.
• Ensure timely documentation, billing compliance, and adherence to agency standards.
• Maintain HIPAA compliance and professional/ethical standards.

Program-Specific Responsibilities

• Provide sustained, long-term engagement rather than short-term or crisis-only services.
• Prioritize relationship-based work for individuals not well served by traditional systems.
• Support coordination with legal-system partners as appropriate and authorized.
• Promote harm reduction strategies, including overdose prevention and education.
• Ensure all services remain voluntary, participant-driven, and non-punitive.

What You Bring

Education / Experience / Certifications

• One of the following required:
  • BA/BS/BSW in a Behavioral Science related field, OR
  • Two years of experience as a State Certified Peer in a behavioral health setting.
• Agency Affiliated Counselor application required if not licensed (DOH).
• Experience in outreach, case management, or working with individuals with co-occurring conditions preferred.
• Experience or training in harm reduction, motivational interviewing, or trauma-informed care preferred.
• Valid Washington State Driver’s License, reliable transportation, and insurance required.

Knowledge / Skills / Abilities

• Knowledge of behavioral health, housing, and community service systems.
• Ability to work with individuals experiencing complex needs and trauma.
• Strong engagement, communication, and relationship-building skills.
• Ability to work independently in field settings while collaborating with a team.
• Strong organizational skills and ability to manage a flexible workload.
• Basic computer proficiency (EHR systems, data systems).
• Ability to maintain professional boundaries and client-centered care.
• Ability to pass required criminal background checks.

What We Offer

• Medical, dental, and vision insurance
• Paid vacation, sick leave, and holidays
• 403(b) retirement plan with employer match
• Professional development funds
• Education leave opportunities
• Supportive, mission-driven team environment

About Compass Health

Compass Health is Northwest Washington’s behavioral healthcare leader. For over 110 years, we’ve provided compassionate and innovative care to individuals and families across Snohomish, Skagit, Island, San Juan, and Whatcom counties.

Learn more: www.compasshealth.org

Physical Demands / Work Environment

This position is primarily field-based, providing services in community settings such as homes, shelters, hospitals, and partner agency locations.

The role requires regular standing, walking, and sitting, with occasional lifting of up to 20 pounds. The work environment is typically moderate in noise level.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer

Compass Health is an Equal Opportunity Employer, supporting equity regardless of race, color, national origin, religion, sex, age, marital status, sexual orientation, gender identity, veteran status, or disability unless based on a bona fide occupational qualification.