Supervisor, Field Operations Support

Connexus Energy is seeking a Supervisor, Field Operations Support to lead critical field operations that directly impact service reliability and member experience. This role ensures work is planned, coordinated, and executed efficiently across scheduling, service applications, and locating services.

Compensation:

The anticipated hiring range is between $101,100 - 132,720. The final compensation offered is based on the selected candidate's qualifications, experience and skill level. In addition, this position is eligible for an annual bonus with a target payout of 8% based on company performance.

In this position, you will:

• Lead coordination of field operations including scheduling, work planning, and service applications
• Oversee residential and commercial service processes from intake through pre-construction
• Manage locating operations to ensure safe, compliant excavation response and contractor performance
• Partner across teams to improve processes, communication, and operational efficiency
• Analyze data, track performance metrics, and support decision-making
• Lead, coach, and develop team members, including hiring, performance management, and training
• Support budgeting, forecasting, and departmental initiatives

Need to have: 

• Bachelor’s degree in engineering, business or related field
• 2+ years of customer service experience
• Current and valid driver’s license

Nice to have:

• Leadership experience, including team supervision or project leadership
• Experience applying process improvement methodologies (e.g., Lean, continuous improvement)
• Experience analyzing data to identify trends and support business decisions
• Experience with Microsoft 365, SharePoint Online, or Power Platform solutions

Pre-Employment Requirement: Employment is contingent upon successfully completing a pre-employment background check and drug screen

Based in Ramsey, Connexus Energy is Minnesota’s largest electric cooperative, providing electricity, renewable energy alternatives and related services to 150,000 residential and commercial members just north of the Twin Cities. We offer a collaborative work environment with challenging and rewarding work, which provides for professional development and work-life balance in a highly technical, stable and innovative industry. We give back to the communities we have served for more than 80 years by embracing opportunities to volunteer, donate and support economic development. Our talented and friendly staff focuses on achieving our mission of powering our members and communities toward a smarter energy future with a passionate focus on affordability, innovation, safety, and grid reliability.

Connexus Energy’s benefits package includes medical/dental/vision insurance, health savings account, flexible spending accounts, 401(k) plan with generous company matching and non-matching contributions and independent investment advisory services, accrued PTO, holiday pay, tuition reimbursement, recognition program, employee referral program, and employee activities. Company paid life insurance, short-term disability, and long-term disability is also provided.

Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to disability status, veteran status, or other legally protected status.