Service Coordinator

NOW HIRING: Service Coordinator

Commercial Roofing | Manchaca (Austin), TX

Full-Time | In-Office | $20–$25/hr

Help Us Build Something Big

We’re growing fast—and we need a high-energy, organized, and customer-focused Service Coordinator to help power our expanding Commercial Roofing Service Division.

· This isn’t just a scheduling job.

· You’ll be at the center of operations—keeping crews moving, customers informed, and jobs running smoothly.

· If you thrive in fast-paced environments and like being the person who makes things happen, this is for you.

What You’ll Do (Your Impact)

You’ll be the heartbeat of our service operations, owning:

Scheduling & Dispatch

• Coordinate daily service calls and emergency requests
• Dispatch technicians based on priority, location, and workload
• Adjust schedules in real-time to keep jobs moving

Customer Communication

• Be the main point of contact for service customers
• Provide updates, scheduling, and follow-ups
• Deliver a professional, responsive experience every time

Work Orders & Documentation

• Create and manage job files and digital records
• Ensure technician reports, photos, and notes are complete
• Keep everything organized for billing, warranty, and compliance

Materials & Job Support

• Order materials and coordinate deliveries
• Track inventory for service jobs
• Support estimating and proposal follow-ups

Billing & Reporting

• Capture all billable work from service jobs
• Coordinate invoicing with Accounting
• Track job status, backlog, and performance metrics

What We’re Looking For

We want someone who can own their role and move fast without breaking things.

Required:

• 2+ years in construction coordination, dispatch, or roofing service
• Strong organization & multitasking skills
• Experience with computer systems and Microsoft Office
• Bilingual (English/Spanish)

Bonus Points:

• Experience in a roofing service department
• Knowledge of commercial roofing systems (TPO, PVC, Modified, Metal, Coatings)
• Experience with CRM/service systems + Microsoft Office
• Familiar with Terial, Dataforma, ComputerEase
• OSHA 10 (or willing to obtain—we’ll help)

What Makes You Successful Here

• You move with urgency and ownership
• You stay organized even when things get chaotic
• You communicate clearly with both field crews and customers
• You solve problems instead of waiting for direction

Compensation & Details

• $20–$25/hour (based on experience)
• Full-time | Non-Exempt
• In-office role – Manchaca, TX (Austin area)

Why Join Us?

• Be part of a fast-growing commercial roofing platform
• Help build a new service division from the ground up
• Work directly with leadership and make an immediate impact
• Real opportunity for career growth as we expand across Texas and beyond

Apply Now – We’re Hiring Immediately

We’re looking to fill this role ASAP. If you’re ready to step into a fast-paced, high-impact position, apply today.

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Language:

• Spanish (Required)
• English (Required)

Ability to Commute:

• Manchaca, TX 78652 (Required)

Work Location: In person