Eligibility Screener / Options Counselor - Social Services

St. Charles Youth and Family Services

place Milwaukee, 53227

Are you looking for a rewarding career that offers you the opportunity to work with youth and families in our community?

St Charles Youth and Family Services Inc. has a rich history. Since our founding in 1920 St. Charles mission has been to serve the many various communities throughout Milwaukee County. We are proud to be able to serve the youth and families within said communities to this day.

Perks

Personal, sick, & vacation time. 16 hours of personal time is awarded at hire!
100% company provided Pension Profit Sharing Plan
Company provided Long Term Disability & Voluntary Life.
Health Reimbursement Account for medical expenses to off-set deductibles and out-of-pocket costs.
Education fund – 2k annually for education/classes.

GENERAL SUMMARY:

· Act as a Screener to determine eligibility for Department of Health and Human Services (DHHS) Children’s Area, and other related programs offered through Milwaukee County.

· Perform other related duties as assigned for the overall purpose of the program and vision and mission of Department of Health and Human Services Children’s Area and St. Charles.

ESSENTIAL FUNCTIONS:

· Meet with and interview youth, family and/or young adult to evaluate need for voluntary programs under the Department of Health and Human Services (DHHS) Children’s Area enrollment. Initiate assessment of needs, strengths and services for potential case plan. Assess mental health needs of youth and family members.

· Accurately share programming options and partner with youth, family and/or young adult to determine enrollment decision based on eligibility, best fit and family choice.

· Consult with appropriate administrative and/or clinical staff about recommendations regarding DHHS Children’s Area enrollment and potential treatment considerations, including need for additional clinical staffing post-enrollment (i.e. High Risk list status).

· Review referral information on youth, check for accuracy and completeness. Review psychological information, police reports, school reports, and past hospitalization records to assess for appropriateness for DHHS Children’s Area.

· Make all referrals for out-of-home placement (i.e. residential treatment, group home or foster home placement) and psychological evaluations, if applicable.

· Complete all documentation in appropriate systems (i.e. Synthesis, Scripts, Avatar, etc.) with a strength-based lens, taking into account family voice, while remaining accurate. All documentation must be completed in a timely manner. Documentation may include, but is not limited to: Progress Notes, Screening Form, Court Letters, Critical Incident Reports, and Consents.

· Become certified in the Wisconsin Functional Screen, and complete as needed. Obtain additional certifications as needed (i.e. Structured Interview for Psychosis-Risk Syndrome).

· Professionally communicate with, and obtain records as needed from internal staff, system partners, legal parties and referral sources.

· Attend and testify at court hearings on all referrals with court involvement. Obtain and process court orders for Wraparound to ensure smoothness of enrollment. Act as a representative of DHHS Children’s Area at Children’s Court or wherever assigned.

· Provide coverage to peers as needed.

· Participate as a representative on the Resource & Referral Line as needed. Attend and complete any necessary related trainings.

· Adheres to all St. Charles and Department of Health and Human Services (DHHS) policies and procedures.

· Other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

· Bachelor’s degree in Social Work, Psychology or related field.

· Experience in Human Services, Crisis services, and/or Case Management preferred. Minimum one year of total experience across three areas required.

· Experience with Disabilities Services, Youth Justice and/or Child Welfare system preferred.

· Able to effectively communicate in languages other than English a plus.

· Experience in reviewing and determining program eligibility requirements a plus.

· Knowledge and experience in CLTS/CCOP/REACH/CCS programming a plus.

· Excellent verbal and written skills; able to demonstrate the ability to work and communicate clearly and effectively with families dealing with challenging situations, and related system partners.

· Ability to display cultural humility by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions and other diversity factors in a manner that recognizes, affirms and values the worth of individuals, families and communities and protects and preserves the dignity of each.

· Excellent critical thinking; able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

· Highly developed organizational skills and able to manage multiple priorities.

· Knowledge and experience in using Microsoft Office suite, Microsoft Teams, Zoom, and Outlook, as well as general office equipment.

· Ability to work effectively and efficiently in remote locations.

· Valid Drivers license and liability Insurance

· Ability to transport clients as determined by program needs

WORKING CONDITIONS

· Work is generally performed in community settings, including family homes, placement facilities (group homes, residential centers, foster homes), or system partner facilities.

Job Type: Full-time

Benefits: