Provider Support Specialist / State Prog Admin Prin

• Job ID: 93776
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers. This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 4/29/26. Please note that to be considered a bidder, you must be a permanent, non-probationary DCYF employee in the same job classification as the position posted.
• Date Posted: 04/23/2026
• Closing Date: 05/07/2026
• Hiring Agency/Seniority Unit: Children Youth & Families Dept / DCYF Central Office MAPE
• Division/Unit: DCYF/TES CCAP 2
• Work Shift: Day Shift
• Work Hours: 8:00 am - 4:30 pm
• Days of Work: Monday - Friday
• Travel Required: Yes, 5% of the time
• Salary Range: $32.40 - $47.76 / hourly; $67,651 - $99,722 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes
  
  

The Department of Children, Youth, and Families is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCYF does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

• Telework within Minnesota and flexible hours options are available.
  
  

The Provider Support Specialist exists to execute the responsibilities of the Commissioner of the Department of Children, Youth, and Families, pursuant to Minn. Stat.

• 142E, to develop, administer, and manage statewide registration of child care providers for eligibility for Child Care Assistance Program (CCAP) payments. The Provider Support Specialist exercises independent judgement in the application of agency and unit protocols to ensure program compliance and integrity; provide exceptional service to child care providers serving children and families utilizing CCAP across the state; and collaborate with internal and external partners to enhance, adapt, and modify policies and procedures. The Provider Support Specialist works with the Child Care Assistance Program (CCAP) to implement strategic plan alignment and daily ongoing functions for the Centralized Provider Registration Unit.
  
  

Responsibilities include:

• Process and maintain Child Care Assistance Program provider registration records for child care providers eligible to receive Child Care Assistance Program payments, complying with department policies and federal and state laws and regulations.
• Provide extensive support and engagement to child care providers, with an emphasis on child care providers not licensed by Minnesota, to ensure that all providers are supported to provide child care to children utilizing CCAP.
• In collaboration with Child Care Assistance Program staff, MNIT, Program Compliance & Audits, Office of Inspector General, and other necessary parties, develop, implement, and document internal controls, strategies, system tools, and procedures for provider registration to ensure compliance with program requirements and prevent waste, fraud, and abuse.
• Advise, consult, and promote collaboration between federal, tribal, state, local agencies and the public regarding CCAP child care provider concerns and issues to support sound policy development; facilitate effective program integration and implementation; and increase public understanding and marketing of financial supports to Minnesota’s children, youth, families, and child care industry, across multiple program types.
• Perform other duties as assigned and serve as an effective member of the Child Care Assistance Program Team by contributing as necessary so the entire range of team responsibilities and activities is accomplished in an appropriate and timely manner.
  
  

Three (3) years of experience working in a child care related or public assistance related setting providing customer-facing services, utilizing technology systems, and coordinating with a team to ensure work is completed efficiently and according to workplace standards. Experience must include:

• Experience using technology, data, and/or eligibility systems used in public assistance and/or child care programs (preferably MEC², MEC² PRO, MAXIS, Develop, or the Provider Hub).
• Knowledge of state government policies, procedures, processes, laws, and rules related to child care including:
• Child Care Assistance Program or related program policy, systems, and/or utilization.
• Child care provider operations, business practices, market needs, safety and learning standards, credentials, and/or accreditations.
• Experience working effectively and culturally competently with others from different backgrounds and cultures.
• Experience providing exceptional customer service and communication in all interactions whether in-person, virtual, via telephone or through email.
• Experience working collaboratively on a team by contributing to shared duties and developing necessary subject matter expertise.
• Ability to understand, navigate, utilize, and adapt to new technology and systems.
  
  

A bachelor’s degree in child development, early childhood education, family studies, human or community services, social work a related field may substitute for 12 months of experience or a master’s degree may substitute for 18 months of experience.

Preferred Qualifications

• Fluency in Somali language.
• Experience developing and following written processes and procedures to resolve complex policy issues including developing, analyzing, and implementing legislation and program policies; interpreting policy; and monitoring compliance with state and federal rules and law.
• Knowledge of relevant barriers child care providers experience navigating state level systems.
• Experience in community engagement, outreach, training, and/or professional development.
  
  

It is the policy of the Department of Children, Youth, and Families that the individual selected for this position successfully complete a background investigation prior to employment, that may include the following components:

• Reference check
• Criminal Background check
• Fingerprinting check (MNJIS/CJIS)
• Personnel File Review: current and former public sector employees.
• Additional assessment may be required during the interview process.
  
  

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about the position, contact Laurie Possin at Laurie.Possin@state.mn.us.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Anny Xiong at anny.xiong@state.mn.us.

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Children, Youth and Families ADA Coordinator at 651-431-4945 or DCYF ADA at ada.dcyf@state.mn.us.

About Children Youth & Families Dept

Our state depends on the success of Minnesota children, youth and families. The Department of Children, Youth, and Families puts children at the center of state government, creating a permanent state agency and commissioner focused on elevating children and families in policy and budget decisions.

This realigns state government to advance equitable outcomes for children, youth, and families through transformative, partnership-driven policies, programs and practices.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth
  
  

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being
  
  

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
  
  

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
  
  

based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.