Crisis Services Crisis Counselor- Full time 12pm - 8pm

Crisis Services - Crisis Counselor I Full Time.

Great Team, Great Benefits! NYS Pension System! Public Service Loan Forgiveness! Join us!

The Niagara County Department of Mental Health & Substance Abuse Services is expanding our services! We are hiring additional Crisis Services/988 Call Center Staff members to work afternoons. The current available shift is Tuesday - Saturday 12pm - 8pm. For this position, some flexibility to work other shifts for planned coverage purposes may be required.

Working from our Niagara Falls Location, employees in this position provide service through the 24-hour county-wide Crisis Services Call Center. Assessing needs and providing referrals for a wide range of callers using the Crisis Intervention Model as well as suicide and safety assessment procedures. Callers may include, but not be limited to, persons with situational, personal, family disturbances, drug or alcohol problems, etc. Crisis Counselors connect callers with ongoing resources and supports, and may link them to emergency services and/or mobile crisis teams if emergency situations arise. Call Center staff perform other related duties, including statistics, electronic health record documentation, coordination of referrals, follow up after crisis calls, etc.

Niagara County Crisis Services has a team oriented environment where we focus on resilience, healing and recovery for all individuals who need our service. Our tag line is "There is Help, There is Hope, Recovery is Possible". The position works with other Crisis Services team members, including mobile crisis staff members, senior licensed clinicians, and community-based therapists.

Niagara County offers highly competitive benefits, including:

• participation in the NYS Retirement/Pension system;
• low-cost, but robust benefit, health insurance;
• supportive team environment;
• annual step and cost of living increases (based on CSEA contract);
• ability to earn Compensatory time ("comp time") and/or overtime;
• up to 2 weeks (10 days) vacation during the 1st year, 13 paid holidays, and 5 personal days;
• participation in the Public Service Student Loan Forgiveness (PSLF) program
• ample clinical development and advancement opportunities.

This position is Tues – Sat 12pm - 8pm. Some flexibility may be required to provide coverage for scheduled time off.

Minimum Qualifications:

1. Graduation with an Associate's Degree or completion of at least sixty (60) credit hours and one of the following:

Two (2) years of experience in a paid or active volunteer emergency service position, i.e., 911 service, medical or psychiatric emergency or inpatient unit, crisis telephone program;

OR: Two (2) years of employment in a mental health or human services setting performing direct services to individuals (i.e. case/care manager, youth or crisis counselor, nursing assistant, direct service professional, peer specialist;)

OR: 2. Graduation with a Bachelors Degree in a Human Services/Social Sciences field.

Please contact the Niagara County Department of Mental Health at (716) 439-7410 with any questions.

Job Type: Full-time

Pay: From $25.86 per hour

Benefits:

• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Loan forgiveness
• Loan repayment program
• Paid time off
• Professional development assistance
• Retirement plan

Education:

• Doctorate (Required)

Experience:

• mental health or crisis intervention: 2 years (Preferred)

Work Location: In person