Front Desk, Patient Care Coordinator - Physical Therapy Clinic

We are a dynamic Physical Therapy Clinic located in Long Beach, CA looking for a Front Desk / Patient Care Coordinator to join our experienced team.

Experience as a healthcare - medical receptionist, front desk clerk, and healthcare administrator will be considered. Training provided.

Full-time.

Duties include:

- Patient coordination: call new patients to schedule initial appointments while making a radiant first impression

- Call patients that did not show or have been missing from therapy to return them to the clinic

- Cover the front desk duties as needed

- Verify insurance benefits and request for treatment authorization as needed

- Answering Phones / Faxing / Scanning / Filing / Printing / Mailing

- Proficiency and fast Web Browsing is a must, as we use cloud-based Electronic Medical Records (EMR) - WebPT.

- Accurate data entry and verification

- Knowledge of basic anatomy/medical nomenclature

Qualifications:

- Bilingual in English and Spanish a plus.

- Exceptional verbal communication and telephone skills

- Knowledge of Word/Excel/Internet Browsing

- Ability to learn new software (we use WebPT and Kareo billing software)

- Ability to remain calm and courteous in stressful situations

- Collaborative and Positive attitude

- Able to Multi-task effectively

- Detail Oriented

- Marketing and Social Media Management knowledge a plus

- Initiative - Initiative - Initiative

- Experience with and knowledge of medical and health insurance terminology.

- High school diploma or higher

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Retirement plan

Language:

• Spanish (Required)

Ability to Commute:

• Long Beach, CA 90807 (Required)

Work Location: In person