Automotive Loyalty Specialist

Location:  CMA's Lexington Park Dealerships

Position Overview:  The Automotive Loyalty Specialist works directly with our existing service customers to identify vehicle upgrade opportunities and deliver a seamless, personalized buying experience. This role is designed for a self-sufficient sales professional who wants more control, better work-life balance, and access to warm, qualified opportunities—no cold calling required. 

Schedule: Mon. - Fri. 7am - 4pm

Compensation: $40k annual salary plus commission. Target Yearly Earning $70k - $120k

About Carter Myers Automotive (CMA)

Carter Myers Automotive is a family and employee-owned company proudly serving Virginia, Maryland, West Virginia, and North Carolina since 1924. Our locations include Charlottesville, VA; Lexington Park, MD; Lynchburg, VA; Martinsburg, WV; Richmond, VA; Rocky Mount, NC; Staunton, VA; Williamsburg, VA; and Winchester, VA. CMA represents top brands including Toyota, Cadillac, Chevrolet, GMC, Honda, Hyundai, Kia, Lincoln, Nissan, Subaru, Volkswagen, Volvo, Chrysler, Dodge, Jeep, Ram, Ford, and Buick.

What Makes This Role Different

• No Cold Calling – Work exclusively with our loyal service customer base 
• Run Your Own Desk – Structure your own deals without waiting on the tower 
• Full System Access – CRM, equity mining tools, DMS, and appraisal systems 
• Better Work-Life Balance – Move beyond traditional dealership hours

Key Responsibilities

• Review daily service appointments to identify upgrade and equity opportunities 
• Engage customers in the service drive and present personalized solutions 
• Structure deals that create value for the customer, dealership, and lender 
• Collaborate with service, appraisers, and finance to ensure smooth transactions 
• Maintain detailed notes, follow-ups, and pipeline activity in CRM 
• Build long-term relationships that drive repeat and referral business

Benefits

• Employee Stock Ownership Plan (ESOP)
• Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program
• 401k plan with company matching
• Paid Time Off and Holiday pay
• Associate discounts on vehicle purchases, parts, and service
• Paid maternity leave after one year of employment
• Closed on Sunday

Compensation details: 70000-120000 Yearly Salary

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