- Facilitate the efficient flow of the department to include the following:
- Assist with calls to clinics, other hospital facilities, and patients’ families.
- Assist with taking messages and directing message to appropriate person in the department
- Walk service dogs.
- Respond to nurse call lights and inform the appropriate staff of patients’ needs.
- Provide comfort items to patients (water, blankets, etc.)
- Stock non-medication supplies in the department.
- Assemble urine collection kits.
- Organize nutritional supplies, linen carts, equipment, and utility rooms.
- Organize equipment and utility rooms, notify staff of any faulty equipment.
- Assist with cleaning rooms after each patient is discharged.
- Retrieve wheelchairs and return to appropriate locations; provide wheelchair assistance.
- Transport specimens to lab if needed.
- Call lab/radiology to inquire about lab results.
- Communicate with RN regarding patients ready for discharge, that all results are completed and patient ready for re-evaluation.
- Notify RN of inpatient bed assignment and assist with getting patient ready for transport.
- Assist staff and patients with the following duties upon formal training:
- Weigh patients, obtain patient vital signs, assist with patient transport.
- Reconnect patients to telemetry monitoring and pulse ox.
- Patient Sitter.
- Unit Secretary duties.
- Oversee day-to-day needs of the Clinical Care Coordinators.
- Complete and manage monthly schedules for the Clinical Care Coordinators.
- Work collaboratively with Recruiting, Onboarding, and People Operations teams regarding staffing and performance management.
- Review timecards for accuracy and approve timecards.
- Conduct evaluations as required by site.
- Train new Clinical Care Coordinators on their role and responsibilities.
- Regularly report to the Site Program Manager regarding performance, problems, and/or successes of the Clinical Care Coordinators.
- Help communicate employee changes to central office such as status changes and separations.
- Ensure all Clinical Care Coordinators on roster are within compliance by the deadlines set by company annually.
- High school diploma or GED required.
- Pre-med or nursing related courses (upper division Anatomy or Physiology is a plus) preferred.
- Basic Life Support (BLS) Certification if required by assigned Site preferred.
- Knowledge of medical terminology preferred.
- Experience with Electronic Medical Records (EMR) preferred.
- One year of experience as a Clinical Care Coordinator preferred.
- Strong writing skills: legibility and spelling proficiency required.
- Professional demeanor with strong interpersonal and communication skills.
- Excellent organizational skills.
- Knowledge of facility and OSHA safety rules and procedures.
- Knowledge of HIPAA regulations .
- Knowledge of Privacy Policies regarding Protected Health Information (PHI) and Health Insurance Portability and Accountability Act (HIPAA) as set forth in the Privacy Policy Manual
- Monthly wellness events and programs such as yoga, HIIT classes, and more.
- Trainings to help support and advance your professional growth.
- Team building activities such as virtual scavenger hunts and holiday celebrations.
- Flexible work hours.
- Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.
- Superior health plan options
- Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
- Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
- Outstanding Paid Time Off: Start at 4 weeks’ PTO, Paid holidays, Sabbatical
- Student Loan Refinancing Discounts
- Professional and Career Development Program
- EAP and travel assistance included
- Wellness program
- Commuter Benefits Program
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees



