Patient Care Coordinator

Job description:

SeattleNTC is hiring a new Patient Care Coordinator for both SEATTLE and BELLEVUE locations!  This position provides direct support to physicians and act as a liaison between doctors, patients, family members, pharmacies, and other medical offices in a fast paced environment! The position requires a highly professional demeanor, outstanding people and communication skills, attention to detail, and the ability to work alone or in a group setting.

Hours and Pay: $25.00 DOE; M-F

Full time M-F. Opportunities to have work from home days.
Pay depends on experience and qualifications.

Duties include (but are not limited to):

• Greet patients.


• Triage phone calls, voicemails, emails.


• Schedule appointments.


• Request medical records/record keeping.


• Process refill requests.


• Insurance verifications, referrals and authorizations.


• Keep office, waiting room clean, organized and welcoming.


• Perform other tasks as requested by the Office Manager/Medical Director.

POSITION QUALIFICATIONS AND REQUIREMENTS:

• Minimum two years’ experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, and interaction with physicians.


• Knowledge of billing, coding and/or medical terminology.


• Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.


• Demonstrated computer skills. i.e. proficient with electric medical record systems (EMR), Microsoft office products including Word, Excel and Outlook. Experience with EPIC a plus!!


• Excellent organization, planning, and prioritization skills; able to manage multiple tasks and competing priorities.


• Knowledge of insurance authorization process.


• Self-motivation, ability to work independently and ability work well under pressure


• Excellent interpersonal and communication skills.


• Professional appearance and demeanor.

Job Type: Full-time

Benefits:

• 401(k)


• Dental insurance


• Health insurance


• Life insurance


• Opportunities for advancement


• Paid time off


• Vision insurance

Work Location: Hybrid between Seattle, Bellevue, and remote.