Lead Service Coordinator, Angeleno Corps Program

About PLN

Founded on Skid Row in 1980, Para Los Niños (PLN) partners with more than 10,000 children, youth, and families each year through integrated education, wellness supports and advocacy, addressing individual and systemic barriers to create pathways to success. In addition to operating early education centers, charter elementary and middle schools, youth workforce development sites and family services, PLN is the only children’s mental health provider in the Skid Row neighborhood. PLN's community transformation work brings together community members, community-based organizations, city and county agencies, elected officials, and businesses to tackle issues that impact PLN families. Ninety-three percent of families served by PLN live in areas with the highest levels of food insecurity and homelessness in L.A. County.

Position Overview

The Angeleno Corps Program is a City of Los Angeles initiative focused on advancing equity, workforce development, and community recovery. This 10-month program provides young adults (ages 18–30) with paid service opportunities, professional development, and educational support while they contribute to community-based organizations across Los Angeles.

Participants complete approximately 380 service hours (~10 hours/week) in areas such as education, health and climate justice, immigration assistance, food justice, digital access, and housing advocacy. Corps Members also receive a monthly stipend, ongoing mentorship, and access to educational pathways through YouthSource Centers.

The Lead Service Coordinator is responsible for operationalizing program goals and supporting a cohort of approximately 45–50 Corps Members. This role ensures participants successfully engage in service, meet program requirements, and receive the guidance and resources needed to achieve their educational and career goals.

This position is co-located between the Youth Workforce Services and the Coalition for Responsible Community Development offices, with a rotating schedule at each site multiple times per week. Candidates must be comfortable with and able to meet these travel expectations.

Duties

• Leads and manages a cohort of approximately 45–50 Corps Members.
• Develops and maintains individualized service and education plans on an ongoing basis.
• Facilitates weekly and monthly cohort meetings, trainings, and check-ins.
• Supports participant engagement, retention, and successful program completion.
• Coordinates and supports participant events, including Days of Service and professional development workshops.
• Conducts participant intake, assessment, and eligibility verification.
• Enrolls participants into YouthSource Center services and collect required documentation.
• Ensures participants meet program requirements, including completion of service hours and educational participation.
• Maintains accurate participant files and supporting documentation for audit and compliance purposes.
• Tracks participant progress, performance outcomes, and program milestones.
• Utilizes systems including Salesforce, CalJobs, and Hire LA Youth Portal to manage participant data.
• Maintains databases and submit timely and accurate reports as required.
• Collects and reviews participant timecards for accuracy and completeness.
• Processes monthly stipends, educational support, and other participant-related payments.
• Serves as the primary point of contact for service placement sites and community partners.
• Collaborates with internal YWS staff and external partners to support coordinated case management and participant success.

Knowledge, Skills, Abilities, and Other Characteristics

• Minimum of one year of experience in leadership, youth development, community organizing, or related field.
• Experience working with students, young adults, and/or families from diverse communities.
• Demonstrated understanding of equity issues impacting communities in Los Angeles.
• Experience supervising peers, leading groups, or working collaboratively in team environments.
• Ability to build cross-cultural relationships and connect participants to resources.
• Effective case management and coaching skills.
• Strong organizational and project management abilities.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Detail-oriented with strong data tracking and documentation skills.
• Strong written and oral communication skills in English are required, and we celebrate linguistic diversity, valuing the unique perspectives and strengths that multilingual team members bring to our organization.
• Utilizes Microsoft Office Suite and other business systems to perform daily administrative functions, including data entry, document management, and professional correspondence.
• Travel Requirements: Up to 50% within Los Angeles County requiring a valid driver's license, personal vehicle, and automobile insurance.

Physical Requirements

To perform this job the individual must be able to carry out all essential functions satisfactorily.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

• Approximately 50% of time is spent sitting, while frequently required to walk, stand and bend.
• Must be able to speak and hear well.
• Good vision is imperative.
• Occasionally required to stoop, kneel, crouch or crawl.
• Employee will be required to lift and/or move up to 25 pounds without assistance .
• TB test clearance to be renewed every two years.
• Verification of Immunizations required by the California Department of Health (Pertussis, Measles and Influenza).

This job description does not encompass all essential functions and responsibilities. Para Los Niños reserves the right to modify or add to the typical duties of a position at any time.

Expectations for All Para Los Niños Staff

Candidates for employment at Para Los Niños, regardless of position, will consistently demonstrate the following:

• Unwavering belief in and commitment to fulfill the mission of Para Los Niños.
• Deep commitment to the success of all PLN students and families.
• Commitment to excellence and high standards -- for self, students, and colleagues.
• Continuous learning by engaging in reflection, self-assessment, and individual professional development.
• Use of data to inform decisions and drive continuous improvement.
• Ability to thrive as a member of a collaborative team.
• Self-motivation and initiative with solutions-oriented disposition.
• Belief in and ability to develop respectful relationships with families and children informed by the students’ cultural and socioeconomic characteristics.
• Excellent oral and written communication skills.
• Ability to effectively handle challenging situations.
• Comfort with basic Microsoft Office applications and a curiosity and propensity to push own adoption of new technology and approaches.
• Regular, punctual attendance and professional appearance.

Para Los Niños is an Equal Employment Opportunity Employer

It is the established policy of Para Los Niños (PLN) to provide equal employment and advancement opportunities to all qualified applicants and employees without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin (including possessing a driver’s license issued under Vehicle Code § 12801.9), ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. PLN also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.