Intake Coordinator

This emplooyee will review and process documentation to ensure accurate customer invoicing.

• Create and maintain both facility and resident accounts
• Review documentation for LTC business sent in from field reps
• Make changes as necessary within accounts to reflect delivery/pickup/sale
• Submit approved documents to RBCO for billing
• Resident census review
• Obtain and review documentation for third party billing
• Investigate customer disputes
• Work closely with RBCO to ensure accurate customer invoicing

• Read and understand Long Term Care documents
• Effectively communicate with co-workers and customers
• Apply common sense understanding to carry out oral and written instructions
• Position requires high school diploma or equivalent, as well as related experience and/or training
• Computer experience
• Data entry experience