Funeral Counselor

Funeral Counselor/Funeral Director

At FitzHenry-Wiefels Indio, we believe that supporting families is a calling rooted in our deep connection to the Coachella Valley. We are seeking a compassionate Funeral Counselor or Funeral Director to join our team. While a professional license and experience are preferred, we prioritize character, empathy, and a meticulous eye for detail. If you are a dedicated communicator looking to serve your neighbors with grace and dignity, we invite you to help us continue our mission of honoring life and providing comfort to our community when it’s needed most.

Job Description

Education and Experience:

· High School diploma or equivalent

· Fluent in both English and Spanish

· Experience in customer service or related fields requiring direct public contact

· Previous funeral experience or licensing not required, but preferred. Candidates with previous deathcare industry experience and funeral licensing a plus.

Perform various tasks to arrange and direct funeral services, such as:

· Coordinating transportation of decedent to facility.
Meeting and maintaining positive communications with the family, or other authorized person, to arrange details.

· Communicating effectively with coworkers and applicable outside organizations, Health Department, Medical Examiner’s Offices, Hospitals, etc.

· On-call telephone rotation after hours.

· Handling financial payments for services. Arranging, coordinating, and conducting funeral services. Operating company vehicles.

· Light cleaning duties in the office including but not limited to keeping the facility stocked with materials, vacuuming, emptying trash cans, dusting, and other tasks required to maintain a neat and orderly facility.

Qualities include but are not limited to:

· Strong ability to exercise sound judgement.

· Ability to evaluate and appropriately address privacy and confidentiality with families and Company information.

· Good oral and written communication and interpersonal skills.

· Proficient computer and technology skills to assist in administrative needs is required.

· Demonstrated ability to plan, organize, and prioritize multiple tasks.

· Ability to work independently, as well as part of a team.

· Effective problem-solving skills.

· Maintain professional attitude, demeanor, and presentation

· Comfortable viewing a deceased person

· Must possess a valid California Driver’s License

Physical Requirements:

· Physical agility is required: sitting, standing, walking, bending legs and spine

· Ability to regularly lift or move up to 25 pounds

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off

People with a criminal record are encouraged to apply

Experience:

• Funeral directing: 3 years (Preferred)

Language:

• Spanish (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Indio, CA 92201: Relocate before starting work (Required)

Work Location: In person