Service Area: Alleghany, Ashe, Wilkes, and Watauga Counties, NC
Population Focus: Youth + Families
Key Responsibilities (Client Care, Systems, and Accountability)
Direct Service & Family Engagement
- Provide community-based mental health support primarily to youth and families in home, school, and community settings.
- Build strong, trust-based relationships with youth/caregivers while maintaining boundaries and professionalism.
- Deliver evidence-informed interventions focused on stabilization, skill-building, resilience, and family functioning.
Planning, Coordination, and Follow-Through
- Participate in service planning and support care coordination with schools, family supports, and community partners (within scope).
- Support youth/families with practical navigation steps that help them stay engaged in services.
Crisis Support & Safety
- Respond appropriately during high-stress moments using de-escalation and safety planning.
- Escalate concerns quickly through the proper supervision/clinical chain (no “silent” crises).
Documentation & Compliance
- Maintain accurate, ethical documentation aligned with program requirements and privacy laws.
- Protect confidentiality and follow HIPAA standards—especially critical in small communities.
How We Work (Non-Negotiables)
- Progress notes due within 24 hours of each service contact.
- Timesheets submitted weekly.
- Use approved systems only (no PHI in personal email, texts, or personal device storage).
- Communicate early if something threatens follow-through (weather, travel delays, family no-shows).
What Rural Service Delivery Means (Read This Before Applying)
Working in Alleghany, Ashe, Wilkes, and Watauga means:
- Travel is built-in. You’ll drive between towns, schools, and homes—sometimes with long gaps between appointments.
- Weather and distance affect scheduling. Snow/ice, school closings, and mountain travel can change a day fast.
- Resources can be limited. You will often problem-solve creatively and collaborate closely with schools/community supports.
- Privacy is more sensitive. In small towns, you may run into clients or their family—professionalism matters.
- Tech isn’t always reliable. Spotty service happens. You must still meet documentation standards.
Required Qualifications
- Meets NC requirements for Qualified Mental Health Professional (QMHP/QP criteria as applicable).
- Background in behavioral/mental health, social services, or related human services field.
- Experience working with youth and families preferred.
- Reliable transportation and valid driver’s license.
Who Thrives in This Role
You’ll do well if you are mission-driven, structured, calm under pressure, and you don’t need someone to chase you for documentation or follow-through.
Pay: $27.00 - $37.00 per hour
Benefits:
- 401(k)
- Professional development assistance
People with a criminal record are encouraged to apply
Work Location: In person
Professional Field
Other Behavioral, Mental, or Healthcare Field



