About the RoleGuardian Home Care of NH is seeking a highly organized and motivated Scheduling Coordinator to support the daily operations of our growing home care agency. This role is essential in ensuring that client care needs are met efficiently by coordinating caregiver schedules and delivering exceptional service to both clients and staff.If you thrive in a fast-paced environment, enjoy problem-solving, and have a strong customer service mindset, we encourage you to apply.What You’ll DoCreate and manage daily and weekly caregiver schedules to meet client needsMatch caregivers to clients based on availability, skills, and care requirementsAdjust schedules in real-time to accommodate call-outs or changing needsServe as a primary point of contact for client scheduling inquiriesCommunicate schedule updates clearly to caregivers and clientsResolve scheduling conflicts and last-minute changes efficientlyMaintain accurate scheduling records within agency systemsTrack caregiver availability, time-off requests, and complianceSupport onboarding by training new caregivers on scheduling proceduresCollaborate with operations, clinical, and administrative leadershipAssist with incoming calls, faxes, and administrative tasks as neededParticipate in an on-call rotationWhat We’re Looking ForHigh school diploma or equivalent (Associate degree preferred)2+ years of scheduling and/or customer service experience (healthcare/home care preferred)Experience with scheduling software or EHR systems (HHAeXchange preferred)Strong organizational and multitasking skillsExcellent communication and interpersonal abilitiesAbility to work under pressure and adapt in a fast-paced environmentProficiency in Microsoft OfficeHigh level of professionalism, integrity, and confidentialityWhy Join Guardian Home Care of NH?At Guardian, we are committed to delivering compassionate, high-quality care while fostering a supportive and respectful work environment.We believe in:Building meaningful relationships with clients and staffProviding exceptional service and communicationCreating a workplace where employees feel valued and supportedUpholding dignity and respect in every interactionEqual Opportunity EmployerGuardian Home Care of NH is proud to be an equal opportunity employer. We are committed to fostering an inclusive workplace and do not discriminate based on any protected characteristic.Powered by JazzHR
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