Conference Center Assistant

Under general supervision, assist in the successful operation of the Conference Center and lounges, including delivery of outstanding hospitality service to, and anticipation of needs of, internal and external clients. Serve as back-up for Coordinator and Receptionists as required. Work hours may change or be extended depending on the Conference Center requirements.

Conference Center and Client Hospitality:

• Supports conference center operations by preparing, setting up, and resetting meeting and event spaces, ensuring rooms are fully equipped and presentation-ready.
• Assists with on-site support before, during, and after meetings, events, and receptions, including food and beverage setup and cleanup, linen removal, restocking catering supplies, and breakdown of tables and chairs, as needed.
• Monitors conference center spaces throughout the day to maintain cleanliness, organization, and a professional environment.
• Delivers responsive, service-oriented support by anticipating needs and assisting lawyers, staff, and clients during meetings and events.
• Helps with after-hours events or meetings, as needed.
• Provides backup reception duties, as needed.
• Performs other related duties assigned as needed by Facilities Manager, Office Manager or Conference Center Specialist.

 Pantries and Hubs

• Maintains pantries, hubs, and conference center hospitality areas to ensure they are clean, organized, fully stocked, and presentation-ready at all times.
• Replenishes and rotates coffee, tea, beverages, snacks, and related supplies, ensuring freshness, proper stock levels, and adherence to expiration standards.
• Cleans, sanitizes, and maintains pantry, catering kitchen, and beverage equipment (including coffee, espresso, and Nespresso machines) in accordance with established procedures, including routine and deep cleaning.
• Maintains organized countertops, shelves, and storage areas, including labeling, proper rotation, and restocking of pantry and hospitality supplies.
• Replenishes and maintains additional hospitality amenities, including specialty stations, e.g., mouthwash stations.
• Collects and stores patio furniture cushions daily.
• Supports conference center and catering operations, including coordinating food and beverage setups and ensuring timely and accurate service for meetings and events.

Inventory and Supply Management

• Monitors pantry and hospitality inventory levels, tracks usage trends, and communicates replenishment needs to maintain appropriate stock.
• Receives and organizes deliveries of hospitality and pantry supplies.
• Maintains organized storage areas and follows proper inventory rotation practices.

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