HIM Lead Office Manager

HIM Lead Office Manager – Full Time
Mt Vernon, WA
$84,211.19 - $119,434.72
www.compasshealth.org

Join Compass Health – Compassion in Action

Compass Health is seeking an HIM Lead Office Manager to lead daily operations within our Health Information Management (HIM) department, including Health Informatics and Training functions.

This role plays a critical part in ensuring accurate, secure, and compliant management of health information, while supporting staff development, cross-department collaboration, and continuous process improvement across the organization.

What You’ll Do

As the HIM Lead Office Manager, you will:

• Oversee daily HIM operations, ensuring efficiency, accuracy, and compliance with federal, state, and agency regulations.
• Manage and process health information requests, including subpoenas, court orders, and releases of information.
• Ensure compliance with HIPAA, 42 CFR Part 2, and Washington State confidentiality laws.
• Serve as the primary point of contact for HIM and Health Informatics inquiries, resolving issues and coordinating with internal and external partners.
• Supervise, schedule, and support HIM staff, including hiring, performance management, and team development.
• Provide and coordinate training on HIM workflows, systems, and policies.
• Maintain expertise in electronic medical records and document management systems, partnering with IT and vendors as needed.
• Lead development of workflows, SOPs, reports, training materials, and audit processes.
• Conduct and oversee quality reviews and compliance audits, collaborating with Quality Management.
• Support cross-functional initiatives and process improvements across the agency.
• Assist with budget tracking, resource planning, and fiscal responsibility within the department.
• Provide hands-on support and serve as a subject matter expert for HIM operations and compliance.
• Act as backup medical records custodian for court testimony when designated.

What You Bring

• High School Diploma required; AA or BA degree preferred
• Minimum 4 years of office management experience or equivalent combination of education and experience
• Minimum 4 years of experience in HIM, healthcare, or behavioral health
• Experience with electronic medical records (EMR) and document management systems
• Supervisory experience or demonstrated leadership skills
• Valid Washington State Driver’s License and insurance (if applicable)

Preferred Skills & Experience

• Knowledge of behavioral health records and privacy requirements
• Strong understanding of HIPAA, 42 CFR Part 2, and Washington State regulations
• Experience working in medical, mental health, or social services settings
• Ability to collaborate with legal entities, courts, and external agencies
• Strong organizational, project management, and process improvement skills
• Ability to manage multiple priorities in a fast-paced, high-volume environment

What We Offer

• Medical, dental, and vision insurance for full-time staff
• Generous paid time off including vacation, sick leave, and holidays
• Professional development and training opportunities
• Retirement plan options
• Supportive team environment and leadership opportunities

About Compass Health

Compass Health has served Western Washington for over 110 years and is the region’s largest nonprofit provider of behavioral health and substance use treatment. We serve communities across Island, San Juan, Skagit, Snohomish, and Whatcom counties, providing care across outpatient, residential, and inpatient settings.

We are committed to:

• Equity, inclusion, and trauma-informed care
• A collaborative and supportive workplace culture
• Career growth and advancement opportunities

Equal Opportunity Employer

Compass Health is proud to be an Equal Opportunity Employer. We welcome applicants of all backgrounds, including BIPOC, LGBTQIA+, veterans, and individuals with disabilities.