Patient Care Coordinator

Job Description:

Nipomo Optometry is a friendly, well-organized optometry practice seeking a Patient Care Coordinator to support both our front desk and clinical pre-testing workflows.

This is a hybrid role ideal for someone who enjoys variety, stays calm under pressure, and values accuracy, teamwork, and patient care.

Schedule

• ~36.5 hours per week (full time)
• Tuesday through Friday
• Saturday: 8:30am–1:00pm

Role Overview

Approximately 50% front desk / 50% clinical (patient workups).

Front desk responsibilities include:

• Patient check-in and check-out
• Scheduling appointments
• Answering phones
• Insurance verification and coordination
• Interpreting insurance benefits

Clinical responsibilities include:

• Patient workups and diagnostic testing prior to the doctor visit
• Work closely with a supportive, collaborative team in a well-run practice

Optometry and/or ophthalmology experience is preferred but not required. Medical or healthcare experience is required.

Who Thrives in This Role

• Organized, dependable, and detail-oriented
• Warm and professional with patients
• Able to switch between tasks without becoming overwhelmed
• Team-oriented mindset — supportive, respectful, and drama-free

We believe the right personality matters more than the perfect résumé.

Our Hiring Process

• To build an excellent culture and a workplace where our team can truly thrive, we ask applicants to complete a skills and personality assessments through Criteria Corp. In total, this will take about 40 minutes and you will receive the results via email. This information may be insightful to you, and is free! Applicants will not be considered if this is not completed. These assessments help ensure the role is a great fit for both the applicant and our team.
• Zoom and/or in-person interview thereafter.

Why You’ll Enjoy Working Here

• Friendly, respectful, team-oriented environment
• Clear expectations and structured training
• Well-organized practice that values accuracy, kindness, and teamwork
• Opportunity to grow skills in both front-office and clinical settings

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Opportunities for advancement
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Have you read and understand the job description, including the Saturday schedule (8:30am-1pm)?
• If you are applying to this position and want to be considered for an interview, will you be able to complete the personality & skills assessment sent to you via Indeed messenger?

Work Location: In person