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Peer Support Specialist

Catalytic Health Partners
place Surprise, 85374
local_atm $18.50 an hour

Why Join Catalytic Health Partners?

At Catalytic Health Partners (CHP), we lead with the heart. We specialize in caring for members with complex needs who have been underserved by the traditional healthcare model. We believe there is "nothing too big and nothing too small" when it comes to supporting our members.

Starting Pay: $18.50

Hours: Monday-Friday 8am-5pm

Bonuses, PTO, 401k, and more.

Location: Wittman, Black Canyon City, Carefree, and Cave Creek

The Role: Care Mentor

Care Mentors fill a critical gap in integrated care. You will provide non-clinical, peer-oriented support that empowers members to navigate challenges, increase stability, and strengthen their connection to their care team. You are the "boots on the ground" ensuring no member falls through the cracks.

A Typical Day:
Your day begins from your home as you travel to meet members in their settings.

  • Member Visits: See 5 members per day (approx. 1 hour each) to address goals, barriers, and recovery skills.
  • Clinical Support: Complete vital signs, medication reconciliation, and depression screenings.
  • Coordination: Use your 30-minute blocks between appointments to coordinate healthcare, find social resources (SDOH), and ensure members are maximizing their AHCCCS benefits.
  • Collaboration: Work daily with Behavioral Health Specialists (BHS), NPs, and Care Coordinators.

Responsibilities:

  • Build trusting, therapeutic rapport using strengths-based communication.
  • Provide behavioral health support (coping skills, grounding strategies, and motivational check-ins).
  • Identify social determinants of health (housing, food, transport) and elevate concerns to the care team.
  • Conduct outreach via phone or home visits to re-engage members.
  • Document all interactions accurately in accordance with HIPAA and AHCCCS standards.

Requirements & Skills:

  • Education: High School Diploma or equivalent required.
  • Certification: Certificate as a Peer Support Specialist, Behavioral Health Tech (BHT), Medical Assistant (MA), CAN, Case Manager or equivalent is highly recommended.
  • Experience: Proven experience in peer support, behavioral health, or patient management.
  • Skills: Excellent time management, social perceptiveness, and the ability to work independently in the field.
  • Compliance: Ability to follow all HIPAA and internal regulatory standards.

About Us

Founded in 2014, CHP is a population health management organization. Our member care model brings three powerful elements together: people, technology, and data. We take on the highest-need members in our communities, knowing they need a different model and a deeper relationship to truly engage with their healthcare.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to access job openings, apply for a position, participate in a telephone or video interview, or need assistance or an accommodation at any point during our hiring process, please contact Joleen Jacobs by email at _jjacobs@catalytichealthpartners.com or by phone at 480-738-1913.

Job Type: Full-time

Pay: From $18.50 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance

Experience:

  • medical assistant: 1 year (Required)

Language:

  • Spanish (Preferred)

Work Location: On the road