Patient Care Coordinator- Dental Specialty Practice (Full-time)

Patient Care Coordinator – Dental Specialty Practice (Full-Time)

Monday–Friday | Full-Time

Who We Are

We are a patient-centered specialty dental practice focused on excellence, organization, and compassionate care. Our team values professionalism, reliability, and clear communication. We are looking for a Patient Care Coordinator who takes ownership of their role and ensures every patient experience is handled with care and precision.

The Role

This is more than a front desk position. You will serve as the communication hub of the practice — guiding patients through scheduling, treatment, and financial coordination while ensuring all details are completed accurately and followed through to resolution.

Key Responsibilities

• Welcome patients warmly and professionally
• Coordinate schedules and treatment appointments
• Present treatment plans and discuss financial arrangements
• Verify insurance benefits and obtain pre-authorizations/pre-approvals
• Submit insurance claims and track claim status
• Manage follow-ups and incomplete treatment
• Maintain accurate documentation and task completion
• Use closed-loop communication to confirm outcomes and next steps

What Makes You a Great Fit

You:

• Take ownership and follow tasks through without reminders
• Are highly organized and detail-oriented
• Communicate clearly and proactively
• Are dependable and consistent
• Stay calm, kind, and solutions-focused in a busy environment
• Enjoy systems, checklists, and getting things done right

Requirements

• Dental or healthcare coordination experience preferred
• Working knowledge of insurance pre-approvals and claim submission required
• Strong organizational and communication skills
• Comfortable discussing treatment and finances with patients

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Work Location: In person