Mobile Crisis Counselor

Mobile Crisis Counselor

Job Summary

We are seeking a dedicated, compassionate, and highly responsive Mobile Crisis Counselor to provide immediate, community-based mental health crisis intervention services. This role serves children, adolescents, and adults experiencing behavioral health emergencies and emotional distress in real-time community settings.

The Mobile Crisis Counselor responds to crisis calls, conducts on-site assessments, stabilizes individuals in crisis, and connects them to appropriate levels of care. This position plays a critical role in ensuring safety, reducing unnecessary hospitalizations, and promoting recovery through evidence-based, person-centered crisis services. This is a paid position offering meaningful, hands-on impact in the community.

Key Responsibilities

• Respond promptly to Mobile Crisis calls and deploy to community locations including homes, schools, shelters, and public settings.
• Conduct comprehensive crisis assessments, including risk of harm to self or others, mental status, psychosocial factors, and immediate needs.
• Utilize evidence-based, trauma-informed interventions to de-escalate crises and stabilize individuals in distress.
• Develop and implement individualized crisis intervention and safety plans in collaboration with the individual and support system.
• Provide short-term, solution-focused counseling and emotional support during acute crisis situations.
• Serve individuals with complex needs, including those experiencing severe mental illness, substance use concerns, grief, PTSD, developmental disabilities, or autism spectrum disorder.
• Coordinate with hospitals, CSBs, emergency services, case management teams, and community providers to ensure appropriate referrals and continuity of care.
• Determine when higher levels of care are necessary and facilitate referrals for inpatient, residential, or emergency services when clinically indicated.
• Complete timely, accurate clinical documentation in compliance with HIPAA requirements.
• Maintain professionalism and clinical judgment while managing multiple cases in high-pressure, fast-paced environments.

Required Skills & Qualifications

• Experience in mobile crisis response, behavioral health, mental health counseling, or acute care settings.
• Strong understanding of crisis intervention models, suicide risk assessment, and de-escalation techniques.
• Knowledge of evidence-based practices including CBT, trauma-informed care, motivational interviewing, and brief crisis counseling.
• Ability to work effectively with children, families, and adults from diverse backgrounds and clinical presentations.
• Comfort working with individuals experiencing severe emotional distress, trauma, or behavioral dysregulation.
• Strong clinical documentation skills with familiarity in ICD-10 diagnosis coding and electronic health records.
• Excellent communication, critical thinking, and decision-making skills.
• Ability to work independently in the field while collaborating effectively with multidisciplinary teams.
• Commitment to confidentiality and compliance with HIPAA regulations.

Why Join Us

Join a mission-driven team committed to saving lives, stabilizing crises, and strengthening community mental health systems. As a Mobile Crisis Counselor, you will be on the front lines of behavioral health care—providing compassionate, timely support when it matters most and helping individuals move toward safety, stability, and recovery.

Pay: $40.00 - $60.00 per hour

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in Fredericksburg, VA 22401