CDS

Dental Office Patient Care Coordinator (Front Desk)

Coron Dental Studio

place Brookline, 02146

local_atm $27 - $37 an hour

Overview

As our practice continues to grow, we are expanding our front desk team and seeking an experienced, dependable, and patient-focused Dental Office Patient Care Coordinator to support daily operations and help deliver an exceptional patient experience.

This essential role ensures efficient front office workflows, accurate scheduling, and outstanding customer service. The ideal candidate brings strong dental administrative experience, professionalism, and a genuine commitment to patient care. We are looking for a reliable, team-oriented individual who takes pride in maintaining a welcoming, organized, and efficient practice environment.

If you are passionate about patient care and enjoy working in a collaborative dental setting, we would love to hear from you.

Key Responsibilities

Greet patients and visitors in a warm, professional, and courteous manner
Manage incoming phone calls, text messages, and emails promptly and efficiently
Schedule, confirm, and coordinate patient appointments with accuracy
Verify insurance benefits and assist patients with billing and insurance inquiries
Maintain a clean, organized, and welcoming reception and front office area
Provide administrative and operational support to the clinical and management teams as needed

Qualifications

Minimum of 1 year of experience in a dental front desk, patient care coordinator, or similar role (required)
Strong understanding of dental office procedures and patient coordination
Proficiency with office equipment, multi-line phone systems, and dental practice management software
Excellent communication and interpersonal skills with a patient-centered approach
Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment
Reliable, professional, and team-oriented mindset

Office Hours