- Acts as a contact telephone liaison person interfacing with referral sources, outside agencies, health professionals and field staff.
- Receives and coordinates all incoming calls, providing patients/clients and referral sources with basic information to assist in accessing appropriate services.
- Communicates with patient/client and family regarding arrangements for the initiation of care/services.
- Completes intake screening including obtaining, documenting and analyzing all required information to make a preliminary admission decisions.
- Receives and logs referrals. Prepares reports and responses to inquiries. Provides telephonic contact and system data entry for customers seeking care/services.
- Actively promotes care/services to prospective patients/clients.
- Where permitted by law, receives verbal orders from physicians to initiate care/services.
- Collects and enters customer information into the management information system.
- Works in conjunction with clinical staff to adhere to standards of practice for nursing and applicable laws and regulations.
- Plans activities and initiates contacts in the community to enhance the visibility of the company and generate an increasing customer base.
- Actively participates as part of a high-performance work team to drive and manage change to deliver exceptional patient/client service.
- Graduate of an accredited practical nursing program and active LPN license in Kansas
- CPR certification
- Knowledge of state and federal healthcare laws and regulations
- Demonstrated clinical proficiency, critical thinking skills, good communicator and compassionate
Professional Field
Nursing
Other Behavioral, Mental, or Healthcare FieldPatient Focus
Diagnoses
Avoidant Personality Disorder
Issues
Pregnancy, Prenatal, Postpartum
Racism, Diversity, and Tolerance
Therapeutic Approach
Methodologies
ECT
Modalities
Families
Practice Specifics
Populations
Undergraduate/Graduate/Post Graduate
Victims of Crime/Abuse (VOC/VOA)
Settings
Faith-based organizations
In-patient Non-Psychiatric
In-patient Psychiatric
Schools
Home Health/In-home





