Peer Support Specialist

Peer Support Specialist

Franklin, NC
Full-Time

Pyramid Healthcare is seeking a compassionate and motivated Peer Support Specialist to join our Franklin Outpatient Program in Franklin, NC. This role is integral in helping individuals initiate, engage in, and sustain long-term recovery by leveraging lived experience, community resources, and supportive relationships throughout the treatment continuum.

Position Summary

The Peer Support Specialist assists individuals in building meaningful connections to community-based supports that promote recovery and wellness. This position provides peer-based services before, during, and after treatment engagement and works collaboratively with a multidisciplinary clinical team to support positive outcomes.

Essential Duties & Responsibilities

• Provide peer-based support grounded in lived recovery experience

• Collaborate as a valued member of a multidisciplinary treatment team

• Assist individuals in developing and strengthening long-term recovery supports

• Maintain regular contact with referral sources, as directed

• Prepare and conduct concurrent reviews with referral sources under supervisor guidance

• Complete all medical record documentation accurately and in a timely manner

• Document all client interactions and collateral contacts in accordance with policy

• Participate in peer record reviews and quality improvement processes

• Maintain productive, professional relationships with all disciplines

• Keep supervisor informed of client progress, barriers, and emerging needs

• Provide transportation for clients to access community resources, as needed

• Participate in emergency services rotation, which may include crisis planning, after-hours assessments, commitment procedures, and hospital diversion

• Perform additional duties as assigned to support program operations

Supervisory Responsibilities

• None

Education, Certification & Experience (North Carolina)

• Peer Support Specialist Certification (NC) required

• High School Diploma or GED required

• Associate's degree in a Human Services–related field preferred

Knowledge, Skills & Abilities

• Strong verbal, written, and interpersonal communication skills

• Ability to exercise sound judgment and respond appropriately in crisis situations

• Effective problem-solving and critical-thinking abilities

• Ability to manage sensitive situations with professionalism and empathy

• Working knowledge of federal, state, and regulatory compliance standards

• Demonstrated ability to maintain confidentiality and discretion at all times

If you're passionate about recovery, driven by lived experience, and committed to helping others build meaningful, sustainable support systems, we invite you to apply and join the Pyramid Healthcare Franklin OP team.