Patient Care Coordinator & Medical Assistant

Patient Care Coordinator & Medical Assistant

LoneStar Aesthetics & Wellness | Texarkana, TX 75503

About LoneStar Aesthetics & Wellness

LoneStar Aesthetics & Wellness is a female-owned boutique medspa dedicated to providing natural, refined results through cutting-edge medical treatments and personalized wellness plans. From advanced injectables like Neurotoxins and Dermal Fillers to innovative technologies like Lutronic ULTRA™, we help our patients look refreshed and live confidently. Our mission integrates inner health—including Hormone Therapy and IV Vitamin Drips—with outer radiance.

The Role

We are looking for a Patient Care Coordinator & Medical Assistant to be the "heart of the house." This hybrid role requires a unique individual who can provide expert clinical support to our providers while delivering a "white-glove" concierge experience at the front desk. You will be the first and last point of contact for our patients, ensuring their journey is seamless, professional, and luxurious.

Key Responsibilities

Clinical Support (Medical Assistant):

• Assist providers during aesthetic procedures, including Injectables, and Laser Resurfacing.

• Perform patient intake, including updating medical histories in EMR and taking vital signs when required.

• Manage treatment room turnover, ensuring clinical spaces are sterile, stocked, and prepared for the next appointment.

• Support wellness services within our Wellness Practice.

Patient Experience (Front Desk):

• Act as a "Concierge" for the patient journey—from welcoming guests by name to managing the check-in/check-out process.

• Educate patients on our diverse service menu and medical-grade skincare brands (e.g., Revision Skincare®, ZO®, ColoreScience)

• Manage the complex scheduling of aesthetic and wellness treatments to ensure an efficient clinic flow.

• Handle post-treatment follow-ups to ensure patient satisfaction and encourage rebooking.

Qualifications:

• Certification: Active Medical Assistant certification (CMA, RMA, or equivalent) is required.

• Experience: Minimum of 1–2 years in a medical spa, dermatology, clinic, or high-end hospitality environment preferred.

• Skills: Proficiency in medical EMR systems and a strong understanding of HIPAA/OSHA compliance.

• Vibe: A passion for aesthetics, a polished professional appearance, and the ability to multitask in a fast-paced environment.

Compensation & Benefits

• Competitive Pay: Depending on experience (based on local Texarkana 2026 averages).

• Employee Perks: Significant discounts on all services (Tox, Fillers, Lasers) and medical-grade skincare products.

• Growth: Opportunities for professional development and paid training on the latest aesthetic technologies.

• Schedule: Typical hours Monday–Friday (e.g., 8 am – 5 pm), with early closing on Fridays.

How to Apply

If you are a detail-oriented professional with a passion for helping others feel their best, we want to hear from you! Please send your resume and a brief cover letter explaining why you are the perfect fit for LoneStar Aesthetics & Wellness to lipsbysam1724@gmail.com

LoneStar Aesthetics & Wellness: Natural Results. Real Confidence.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• Employee discount
• Paid time off

Work Location: In person