Lead Care Coordinator

About the Role

We are seeking a reliable, outgoing, and highly organized Care Coordinator to join our on-site team. This position is ideal for someone who can work independently, make confident decisions, multitask in a fast-paced environment, and is looking to grow within the company.

The Care Coordinator is an entry-level position that supports both caregivers and clients by handling recruiting, training, scheduling, onboarding, and care coordination. Ultimately, Care Coordinator manages “best in home care” care plans. This role also requires stepping in for caregiving shifts when coverage cannot be secured or during emergencies.

Benefits

• Hourly position

• Work independently in an on-site office setting

• 2 weeks of PTO (accrues based on hours worked)

• Weekly pay

• Overtime opportunities

• Career growth potential

Qualifications

• Develops and maintains the client care plan, creating extraordinary client experiences and communicating with clients, families, care partners and referral sources.

• Plays an integral role in interfacing with clients and families to ensure safe, appropriate and meaningful care is being provided.

• Serves as a mentor to caregivers and supports their care delivery.

• Maintains a calm, positive demeanor at all times and is able to effectively multitask in a high functioning office environment.

• Previous caregiving experience, or experience in the medical/healthcare field

Strong computer skills and ability to learn new systems quickly

• Strong Knowledge of google workspace: Gmail, Google Docs, Google Slides, Google calendar, Google Chat etc.

• Strong Knowledge on Microsoft Office: PowerPoint, Word, Excel.

• Knowledge of labor laws (or willingness to learn)

• Some office or administrative experience preferred

• Strong communication and multitasking abilities

• Confident, outgoing, and able to lead

• Must be willing to work holidays as needed

• Must be willing to pick up caregiving shifts as a last resort

• Maintain confidentiality with client and employee files

• Great communication skills

• Comfortable on the phone and making calls

Requirements

• High school diploma or equivalent (higher education or certifications are a plus)

• Associate's degree (Preferred but not required)

• Valid driver’s license and reliable transportation

• Ability to pass background checks and drug screening

• Must be dependable and able to work on-site Monday to Friday from 8am to 5pm

• Able to work weekends and holidays as needed