Intake Coordinator

Responsibilities

• Supporting and assisting a team of in-field professionals on user research studies
• Coordinate the timely arrival of all participants to the study
• Interacting with clients, respondents, and the general public
• Efficiently guiding participants through study protocols
• Ensuring the reliability and consistency of the data collected
• Data entry of participant demographic details into a tracking system
• Book participants for appointments and check/confirm details, validate eligibility.
• Collaborate with the project team to improve the participant’s experience

**This position relies heavily on your ability to interact with people in a professional manner**

Qualifications

• High school diploma or equivalent
• Dynamic and excellent attention to details
• Service oriented
• Strong phone and verbal communication skills
• Excellent data entry and typing skills
• Ability to work in a fast-paced environment
• Ability to multitask and manage time efficiently
• Ability to work independently and as part of the team
• Based in one of our study locations. Right to work in the United States