CWC

Intake Coordinator (Evenings & Weekends)

Colorado Women's Center

place Fort Collins, 80528

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Telehealth

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Counseling, Other Behavioral, Mental, or Healthcare Field

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Internship

local_atm $22an hour

Are you passionate about supporting women on their path to healing and empowerment? Do you bring strong communication skills, a warm presence, and a natural ability to guide others through meaningful decisions? If so, we want to meet you. As an Intake Coordinator, you will be the first voice that many women hear when they take the courageous step toward therapy. Your role is to compassionately listen, support, and help match each client with the clinician who is the best fit for their needs. This is a phone-based, client-facing role where you’ll work independently while being deeply connected to a supportive, mission-driven team.

About Therapy and Counseling for Women

Colorado Women’s Center empowers women of all ages to find self-acceptance through therapy and counseling! It's more than just a therapy center, it's a movement of women uplifting other women. We are shattering stereotypes, prioritizing mental health, and choosing empowerment. Colorado Women’s Center is a place where therapy is redefined.

Description

As an Intake Coordinator, you will be the first voice that many women hear when they take the courageous step toward therapy. Your role is to compassionately listen, support, and help match each client with the clinician who is the best fit for their needs. This is a phone-based, client-facing role where you’ll work independently while being deeply connected to a supportive, mission-driven team.

This position will primarily support evening and weekend client inquiries due to high demand.

About Colorado Women’s Center

Colorado Women’s Center is a growing and successful mental health organization with exciting opportunities and increasing media attention. Recently featured in OPRAH Magazine and Channel 9NEWS, we are proud to be recognized as a 2024 Colorado Companies to Watch award recipient. As a leader in women’s mental health, our work centers on empowerment, healing, transformation, and equality.

Our Commitment to Female Empowerment

Guided by our mission and the wisdom of women such as Brené Brown, Oprah, and Michelle Obama (to name a few), we empower women of all ages to find self-acceptance, confidence, and emotional strength through therapy and meaningful personal work. Our culture is rooted in purpose — to bring balance to humanity by elevating women’s voices and supporting their growth into their fullest potential.

This is more than a workplace, and more than a therapy center.

It is a movement of women uplifting women — redefining mental health, breaking old narratives, and choosing empowerment every day. The women who work here and the women we serve are driven by the belief that personal transformation is possible, and that when women rise, we all rise.

Colorado Women’s Center is a place where therapy is reimagined — and women step into their power.

Learn more about us:

Website
Instagram
CWC Culture Video
9NEWS Feature

Location

This role is based in our stunning historic white building in the heart of Fort Collins, directly across from Colorado State University. It’s a warm, welcoming space that reflects our philosophy of beauty, care, and empowerment. Remote flexibility may be possible once fully trained.

What You’ll Do

Serve as the first point of contact for prospective clients via phone, email, and text
Listen with empathy and guide clients in selecting the best clinician for their needs
Schedule and coordinate appointments using our client management systems
Maintain accurate client information and billing details in our electronic health systems
Communicate clearly, professionally, and compassionately in all interactions
Collaborate with the Intake and Operations teams to ensure continuity of care
Uphold and follow HIPAA confidentiality standards
Participate in weekly team meetings and ongoing training

What Makes You a Strong Fit

You are warm, grounded, and confident on the phone
You care deeply about women’s emotional well-being and agency
You can stay organized and focused while managing multiple tasks
You enjoy working both independently and as part of a supportive team
You are dependable, communicative, and proactive

Requirements

2+ years of experience in healthcare intake, client coordination, or phone-based sales

an Associate’s or Bachelor’s degree in a related field
Experience in mental health or wellness intake settings is a plus
Proficiency with Google Suite (Gmail, Docs, Sheets) and comfort learning new software

More details will be discussed during the initial interview. Please include a detailed cover letter and résumé with your response.

Schedule

16–20 hours/week
Monday–Friday, 3:00 pm – 7:00 pm
One weekend shift required: Saturday or Sunday, 9:00 am – 1:00 pm
Opportunities for some remote work once trained

Compensation & Benefits

Paid sick time
Performance-based bonuses

NOTE: Due to the high volume of applications we receive for this position, including a cover letter will strengthen your application and improve your chances of being selected for an interview.