Community Liaison Coordinator

Eden Health is hiring a Community Liaison Coordinator to support our business development efforts in the Portland Metro Area. This position is focused on census growth, brand recognition and reputation in our service areas for our Home Health and Hospice service lines.

Why choose Eden? We’re interested in you and want you to succeed. Our business is growing rapidly and we want you to grow with us. We have infinite room for advancement, both personally and professionally. We work hard to match you with a position that best fits YOUR skills and YOUR availability. In addition, Eden Health is a Certified Great Place to Work company, 6 years in a row!

Job Summary

• Coordinates marketing team efforts to increase referrals from new and established accounts and increase brand awareness.
• Assists Executive Director in establishing marketing goals/targets for team members.
• Assists Executive Director in performance evaluation and/or disciplinary action of marketing staff.
• Provides support and training for marketing staff.
• Identifies opportunities for Agency growth and develops/executes plan to achieve same.
• Coordinates/provides education to the community, referral sources, and facilities.
• Represents/promotes Eden Health lines of business (Home Health, Hospice, Home Care) in community relations activities.
• Responsible for identifying, developing, and maintaining relationships with referral sources including, but not limited to, Hospitals, Long Term Care facilities, rehabilitation centers, and physician practices.
• Works closely with Agency administrator in creating and implementing a marketing and sales plan to increase brand awareness.
• Works with Agency administrator in developing relationships with accountable care organizations, bundled payment initiatives, etc.
• Explains Eden Health programs to patients, family members, and other referral sources in an accurate, complete, and thorough manner.
• Provides accurate and timely documentation of marketing team activities back to the Agency as requested.
• Follows-up on referrals for evaluation and/or admission to Eden Health programs.
• Attends and participates in in-services, staff meetings, QAPI meetings, and case conferences as appropriate.
• Ability to communicate effectively with patients, coworkers, and other healthcare professionals.
• Completes documentation in an accurate, timely, and legible manner.
• Other duties as assigned.
  
  

Education/Experience Requirements

• Clinical background preferred but not required.
• Knowledge of duties and functions of the home health Agency and its relationship to the healthcare community.
• 1-2 years’ experience in the home health or healthcare industry
  
  

Career Benefits

• Long-Term Service Recognition/Retention Bonus Program
• “Refer a Friend” Bonus Program
• Training and educational Assistance
• Career Advancement Opportunities
  
  

Financial Benefits

• 401k Retirement Savings Plan
• Employee Stock Ownership Plan
• Flexible Spending Accounts
• Life, Accident, & Disability Insurance
• Time and a half for worked Holidays
• Continuing Education Credits are paid for – we offer online and in-person education
• Discounts with AT&T Wireless, National and Enterprise car rentals
• Discounted tickets to a variety of events (Disney Land, Disney World, Universal Studios, SeaWorld, Local Concert/Sporting Events, Hotels/Resorts, etc.
  
  

Personal Benefits

• Paid sick leave and vacation time – eligible employees start accruing time on their first day of employment
• Identity Theft Protection
• Employee Assistance Program
• Employee Hardship Fund
• Floating Holiday – use it on your birthday or any other day of the year!
• Dental, Medical, Vision available for full-time status
  
  

Eden Health is an Equal Opportunity Employer.