ORGANIZATION DESCRIPTION

Opened in 1998, San Francisco SafeHouse is a 501(c)3 non-profit transitional housing program that works to empower and support womxn who are experiencing housing instability and sexual exploitation or trafficking, by creating survivor-centered spaces, services, advocacy, and community education.

During their eighteenmonths stay, each resident develops a comprehensive goal plan with the case management team and works toward independent living. Eleven women at a time are housed in our confidential location which is also staffed 24 hours a day. SafeHouse staff provides support around a variety of topics including domestic violence, mental health, substance use and educational/vocational needs. Residents have the opportunity to receive therapy, intensive case management, participate in community-based programs, paid internships and other programming. SafeHouse is committed to serving the most marginalized, and particularly focuses on supporting women of color, transwomen, disabled and immigrant women and other survivors who have typically faced barriers to service.

POSITION DESCRIPTION

Residential Counselors are primarily responsible for providing a safe, secure and welcoming environment for all residents at SafeHouse; and supporting and supervising residents to ensure basic needs are met.

SafeHouse is hiring one on-call Residential Counselor. Often, you will be given advanced notice to cover vacation or time off for our staff. Sometimes you may be called with minimal notice (2-3 hours), and you will be expected to come in for the shift.

WORK SCHEDULE:

Potential shifts include:
Mondays through Thursdays: 12am-8am, 4:00pm-12am

Fridays: 4pm-12am,12a-8am
Saturdays: 8am-4pm, 4pm-12am, 12am-8am
Sundays: 8am-4pm,4pm-12am, 12a-8a

SCOPE AND RESPONSIBILITIES:

Direct Services (95%)

• Provide a safe, secure and welcoming environment for residents at all times at SafeHouse; check in
• with all clients at least once per shift
• Establish a positive, supportive relationship with residents; Provide basic care and supervision toresidents to assure that health, nutritional, educational, social and recreational needs are being met
• Set and contribute to a safe, dignified and orderly atmosphere by enforcing program policies andmodel appropriate behavior for residents in terms of daily living skills, self-care, personalinteractions,social relationships, and constructive time management
• Perform medication management in accordance with regulatory standards
• Answer the phones and doors; greets residents in a cheerful, supportive and professional manner,providing directions and information as needed while maintaining resident confidentiality
• Shop for household supplies, food, assist with kitchen activities including inventory, meal
• preparation/planning; transports residents if needed
• Prepare resident rooms between occupancy for incoming clients and assist residents who move outwith packing
• Maintain chore list and assist residents with their specific house duties; explain and demonstratetasksthat need to be done in the home when necessary to resolve work-related problems and difficulties
• Engage in socialization activities such as board games, puzzles, baking and self-care activities
• Other duties as assigned

Administrative (5%):

• Record all activities and complete a log report at the end of each shift; contacts the on-call staff in
• emergency shift situations
• Fill out an incident report as needed to document unusual and difficult incidents involving residentsorfacility issues, fire, rescue and other emergencies
• Attend and actively participate in monthly all staff meetings and trainings, held on the second andfourth Thursday evening (6pm-8pm) of every month
• Attend bi-monthly supervision meetings (1hr) scheduled with your supervisor during the work week.
• Other duties as assigned

Requirements:

• Maintain professional standards of performance, demeanor and appearance at all times
• Be trauma-informed and able to apply this evidence-based practice when interacting withclients
• Aware of sex work, commercial sexual exploitation and human trafficking emotional andtraumabarriers
• Available to work evening, overnight, weekend and holiday hours as needed
• Remain in the building for the entire shift
• Ability to work evenings, weekends and occasional holidays
• Professional experience working with diverse populations with acute experience ofhomelessness, HIV/AIDS recovery/substance abuse, domestic violence, sexual assault, mentalhealth diagnosis and/or identify as apart of LGBTQIA+ communities
• Fluency in another language other than English, highly preferred
• Possess the capacity to interact with individuals from a wide range of cultural and socio-economic backgrounds
• Basic competency in email/internet and Microsoft word.
• High school diploma or equivalency
• In possession of an Associates degree college degree or higher with college education specific tosocial service and humanities
• Valid California Driver’s License and a clean DMV record
• Ability to lift at least 15 pounds

SafeHouse is committed to centering the voices and vision of survivor leaders. Applicants with lived experiences of homelessness, sexual exploitation, trafficking or other overlapping vulnerabilities are highly encouraged to apply.San Francisco SafeHouse is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteranstatus, or any classification protected by federal, state or local law.

Pay: $26.20-29.80/hour (depending on experience and education)

To apply, please e-mail your resume, cover letter and contact information for 3 references to the above email using the subject line “On Call Residential Counselor”.

SPECIAL ADA REQUIREMENTS:

San Francisco SafeHouse is in full compliance with the Americans with Disabilities Act (ADA) and does notdiscriminate with regard to applicants or employees with disability, and will make reasonable accommodatewhen necessary. Position requires standing and sitting and working at a keyboard for extended periods oftime.

Job Type: Part-time

Pay: $26.20 - $29.80 per hour

Benefits:

• Health insurance
• Paid time off

People with a criminal record are encouraged to apply

Work Location: In person