Entière Dermatology is a boutique medical and cosmetic dermatology practice focused on service, personalized care, and a comprehensive approach to skin health. We are committed to helping people of all skin types and walks of life achieve and maintain their best skin, alongside board-certified dermatologists and a caring and professional team. By working closely with our board-certified dermatologists who are professors at NYU Langone, teaching and education as a team allows to care for our patients and each other.

We are looking for a candidate who is service-focused, enjoys working in a small team atmosphere rather than a corporate environment, works in a fast-paced environment, a team player, can multi-task, but above all, loves working with people and educating patients about medical dermatology, cosmetic dermatology, and skincare.

To learn more about Entière Dermatology:

Follow Entière on Instagram: https://www.instagram.com/entierederm

Like Entière on Facebook: https://www.facebook.com/entierederm

Watch Entière on YouTube: https://www.youtube.com/channel/UCI2Yg8CeXjSkZ63HeGn_JmQ

Visit our website: https://entierederm.com/

Why join Entière?

• Generous compensation with employee discounts on products/services and benefits
• Career growth and advancement by the guidance of board-certified dermatologist
• Small team environment rather than large corporation
• Advanced and proven cosmetic technologies
• Supportive and respectable team culture

Patient Care / Cosmetic Coordinator Job Description

An Entière Dermatology Patient Care/Cosmetic Coordinator is integral in delivering patient care and service. The ideal candidate has strong communication skills, commitment to customer service, sales, generating revenue, loves dermatology and skincare, and above all, has a caring patient-care attitude and shares an authentic enthusiasm for healthy skin, skincare, and cosmetic procedures.

Patient Care / Cosmetic Coordinator Responsibilities

• Manage incoming calls and answer patient questions regarding medical appointments, cosmetic consultation process, basic explanation of products and treatments.
• Answer all incoming calls promptly and in a professional and pleasant manner.
• Schedule appointments for new and returning patients.
• Be knowledgeable, passionate, and initiate sales process by scheduling appointments, for medical dermatology and cosmetic non-surgical dermatology procedures including, but not limited to, Botox, fillers, lasers, micro-needling, Coolsculpting, laser resurfacing, Ultherapy, photofacials, skin tightening, to educate patients about options during phone inquiries.
• Expand knowledge of existing patients by introducing new products and services.
• Create and nourish patient retention through education on additional products and services.
• Be knowledgeable in insurance types and the process of confirming patient eligibility.
• Collect applicable consultation fees, treatment payments, co-pays, co-insurance and deductibles from patients.
• Inputting patient information into electronic medical record.
• Verify benefits and inform patients of their respective insurance coverage.
• Maintaining daily schedule and limiting patient wait time.
• Administrative tasks to assist the physician(s) and office manager.
• Must be familiar with computers programs and data entry.
• Have a team player attitude and energetic, with outstanding organizational skills.
• Ability to multi-task and work under stressful environment, while supporting the team.
• Assist in the recommendations of cosmetic procedures and skin care products.
• Have a genuine interest in skincare, dermatology, and cosmetic dermatology.
• Attend all education sessions for the staff pertaining to cosmetic procedures and skin care products.
• Perform tasks and duties as outlined by Operations Manager and physician(s).
• Become knowledgeable of healthcare administrative systems, billing, HIPAA and OSHA policies, pursuant to the federal, state and local law and Entière’s policies and protocols.
• Attend all in-house training and continued education opportunities.

Patient Care / Cosmetic Coordinator Skills and Qualifications

• Education / Experience: Previous medical patient care or sales experience required.
• Communication Skills: Strong interpersonal and communication skills. Ability to effectively communicate with patients, peers, and management with proper etiquette and professionalism.
• Reasoning Ability: Ability to multitask, while being attentive to patients and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.
• Other Skills: Enthusiastic, passionate, friendly, and energetic with a genuine desire to help people and provide outstanding service.

Patient Care / Cosmetic Coordinator Compensation

Entière Dermatology offers generous pay structure with additional earning potential through bonuses. Additional benefits include (but not limited to):

• Healthcare benefits
• Paid time off
• Generous employee discounts
• Educational opportunities

This job description is not all inclusive. In addition, Entière Dermatology reserves the right to amend this job description at any time. Entière Dermatology is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Ability to Commute:

• New York, NY 10011 (Required)

Ability to Relocate:

• New York, NY 10011: Relocate before starting work (Required)

Work Location: In person