We are looking for an experienced Intake Coordinator to join our team in Santa Barbara, California. This is a contract position with a local non-profit organization. The successful candidate will play a crucial role in managing patient referrals, ensuring eligibility, and providing excellent customer service to both clinics and patients.

Responsibilities:

• Manage incoming patient referrals from various clinics and ensure eligibility criteria are met.
• Provide exceptional customer service by addressing patient inquiries and collaborating with clinic staff.
• Work independently to process and oversee referrals weekly.
• Participate in calls with doctor offices and patients to coordinate referral processes.
• Collaborate with team members in a supportive and dynamic department environment.
• Utilize EHR software to maintain accurate records and streamline administrative tasks.
• Train and assist colleagues to ensure smooth departmental operations.
• Ensure attention to detail in all documentation and communication.
• Handle inbound and outbound calls efficiently, demonstrating patience and professionalism.
• Support team leaders by providing timely updates on referral statuses.
• Proven experience in healthcare administration or a related field.
• Strong customer service skills with the ability to communicate effectively and professionally.
• Ability to work independently and manage multiple tasks with minimal supervision.
• Familiarity with EMR/EHR software or similar platforms.
• Exceptional attention to detail and organizational skills.
• Tech-savviness to navigate software and maintain accurate documentation.
• Patience and empathy when working with clients.

TalentMatch ®

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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