Key Responsibilities

Provide one-on-one support for resume development, interview preparation, and online job applications

Identify and refer customers to job opportunities that match their skills, experience, and goals using WorkInTexas and other tools

Guide customers through the application, interview, and placement process; follow up with customers and employers to assess referral outcomes

Conduct skills assessments and deliver relevant labor market information to inform job search strategies

Facilitate job search workshops, hiring events, and group activities to connect job seekers with employers

Support individuals not enrolled in intensive services

Accurately document all services, referrals, and outcomes in WorkInTexas in a timely manner

Qualifications

Two years of work experience combining elements of training, counseling, case management, or other services

Ability to work in a variety of settings with a culturally diverse customer base, with the ability to be culturally sensitive

Ability to serve as a role model to customers and motivate them towards achieving goals

Experience in recruiting or marketing services is preferred

Case management experience and the ability to read and interpret policies and procedures

Experience in Workforce development

Personal computer literacy required, including effective use of the Internet, e-mail, and Microsoft Office (Word, Excel, and Outlook);

Ability to meet and/or exceed set goals and objectives;

Excellent interpersonal, customer service, organizational skills, and communication skills, both oral and written, required

Exceptional time management skills to meet deadlines and work under pressure

Excellent verbal and written communication skills

Experience

Preferred

• 1 year(s): 1 year related experience

Education

Required

• High School or better

Preferred

• Bachelors or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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