Under the supervision of the Social Services Technical Manager, the PACE Social Services

Supervisor, oversees site-specific San Diego PACE Social Services provision, consistent

with standards of social work and San Diego PACE, promoting and ensuring quality,

efficiency and accessibility of Social Services to PACE participants and families. The Social

Services Supervisor is responsible for leading social workers and case Managers in the

provision of social work services and ensuring high quality standards within the Social

Service Department. The Social Services Supervisor may, as needed, carry a case load

(panel) and will train social workers and case managers to effectuate social services,

including planning, organizing, implementing and closing the loop for all social services

needed for San Diego PACE participants and their families. The PACE Social Services

Supervisor will oversee outcomes for the department and provide weekly quality and

productivity reports to the Site Manager and Social Services Technical Manager.

Responsibilities include but are not limited to: organization of daily workflow, supervision

of social service employees and related client outcomes, of QAPI projects, assessment,

auditing charts and managing employee performance, treatment(s), teaching and

counseling to participant, caregiver or other appropriate representatives. Social Services is

the liaison between the interdisciplinary team, caregiver representatives, and community

agencies.

Essential Functions Of The Job

• Responsible for the overall provision of direct social work and case management
  
  

services to the participants of the San Diego PACE program, ensuring adherence to

policies and procedures of PACE, applicable laws and licensing requirements at all

times.

• Ensures Social Workers actively engage and contribute meaningfully during
  
  

Interdisciplinary Team meetings

• Train social workers to conduct robust psychosocial assessments, care planning
  
  

and periodic re-assessments (minimally every 6 months) of each participant's case.

• Participate in the hiring process, train and develops Social Workers and case
  
  

managers.

• As assigned, conduct robust psychosocial assessments, care planning and periodic
  
  

re-assessments (at least every 180 days) of participant's cases.

• Ensures assessments, and care plans are thorough and completed prior to the
  
  

scheduled team meeting, including communicating participant changes to team

members.

• Ensures that all MSWs complete Plan of Care signing and documentation in EPIC
• Appropriately escalate issues/concerns to Social Service Technical Manager
• Oversees the development of Social Workers and case managers including
  
  

monitoring and feedback of all aspects of services provided to individuals.

• Providing superior customer service to stakeholders, and team members.
• Ensures resources are available to provide appropriate referrals community
  
  

agencies or facilities; acts as liaison with such organizations and as an advocate for

participants.

• Consults with, develops and advises staff members as to the interconnectedness of
  
  

social, emotional and cultural factors, and their impact on health.

• Fosters a positive and professional environment of effective relationship building
  
  

amongst staff and maintain a cohesive team.

• Participates in Program and Policy development of Social Work department.
• Provides clinical and crisis management support to individuals, Employees, &
  
  

P