An established, family-owned office solutions company is seeking a Service Coordinator to join their team! With over 30 years in business our client strives to exceed customer expectations and is seeking someone who holds the same values! Sound like you? Apply today!

Salary + Benefits:

• $16-17/hr
• Medical, dental, vision, and life insurance
• 401K

Location: Houston, TX 77040 - onsite
Type: Direct Hire

Responsibilities:

• Serve as primary call taker for service requests via phone and email.
• Create service tickets and assist clients
• Review Closed tickets for accuracy and monitor site
• Process supply requests
• Communicate with clients regarding timeframes, charges and re-assignments
• Support Dispatcher with communication with techs and leadership
• Collect monthly meters, machine inventory, and upkeep of spreadsheets.
• Support other departments as needed

Requirements:

• 2+ years of clerical and customer service experience in an office environment required.
• Strong MS Office skills with the capability to catch onto new software.
• Attention to detail, strong communication and time management skills required.
• Ability to work in a team environment and juggle multiple priorities.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person