About Job

Where compassion meets innovation and technology and our employees are family.

Thank you for your interest in joining our team! Please review the job information below.

General Purpose of Job:

Under supervision of staff licensed by the Texas State Board of Social Worker Examiners, provides social services to patients and their families: emotional support, counseling, assessment of patient and family needs and referral to community resources. Provides education to patients, families and hospital staff regarding health, safety and psychosocial issues. Consults with physicians and other patient care staff concerning psychosocial aspects of patient care. Coordinates discharge planning and works with outside agencies to ensure continuity of care. Participates in the treatment and care of children of all ages.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Hospital Specific

Maintains utmost level of confidentiality at all times.
Adheres to hospital policies and procedures.
Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
Follows The Driscoll Way customer service standards set forth by the Hospital.
Maintains annual education requirements (CHEX WEB).

Department Specific

Maintains and follows Social Work Code of Conduct set forth by the Texas State Board of Social Work Examiners.
Responsible for continuing education to maintain state licensure.
Attends and participates in staff meetings.
Participates in the training (precepting) of new employees, supervision of social work students, and cross-training of co-workers.
Provides peer support.
Participates in the monthly and holiday call schedule and reports to work as necessary when on call.
Travels to ambulatory clinics for education, patient assessment, and meetings as requested.
Participates in the review and revision of community resource lists.
Participates in annual performance improvement activities of the department and assigned units.
Participates in periodic review and revision of policy and procedures.
Participates in budget planning.
Assists with staffing schedule voluntarily or as assigned by supervisor.
Conducts process and debriefing support opportunities for staff concerning such issues as grief, conflict, and interaction with families.
Collects data for research relating to social work issues.

Patient Care

Proactively screens admissions for high-risk indicators of psychosocial needs.
Responds to Physician orders and Nursing functional screening requests timely.
Makes daily rounds in assigned units.
Provides comprehensive psychosocial assessment, evaluation, treatment planning, education, and discharge planning to support identified or potential barriers to care related to social support limitations, lack of understanding, complex medical concerns, mental health and substance abuse issues, family violence, emotional stability, and behavioral risks.
Assists family in understanding medical and treatment information.
Provides mediation and crisis intervention for families in a supportive environment for discussing problematic behavior or familial discord to ensure safety and following of medical directives.
Provides supportive end of life care that may include assessment, advocacy, grief and crisis counseling, resource counseling (alternate level of care to include home care and hospice, financial and legal needs, advance directive planning, and information and referral for funeral assistance), memory packets, and team care planning.
Assists families with resources for basic needs such as transportation, lodging, and meals.
Coordinates and participates in discharge planning activities to include…
information and referral to community resources
follow-up care needs secure needed equipment, supplies, and services
planning for and arrangement of appropriate school services for patients (homebound and/or information on accommodations for students with disabilities for 504 plan).
Upon suspicion/confirmation of abuse, neglect, or exploitation of a child, elderly, or disabled person.
notifies appropriate agency (Texas Department of Protective and Regulatory Services and/or Law Enforcement agency).
serves as the liaison between the hospital and agency for appropriate discharge planning
Completes timely documentation in the medical record of contact with patients and families in note and/or doc-flow form as appropriate.
Plans, coordinates, and attends team and family conferences and actively participates as an advocate in the review and planning of patient care.
Provides supportive counseling and ongoing emotional support for long-term patients and their families.
Provides consultation to physicians and hospital staff in regards to psychosocial issues, bioethical issues, and discharge planning bioethical issues, and discharge planning.

Community

Plans and conducts support groups for patients, parents, and families.
Serves as a liaison and advocate with community programs and agencies related to health, social welfare, and community supports.
Provides education to school personnel, students, and the community as requested.
Works with staff from outside agencies to ensure quality care along the continuum.
Testifies in court regarding child abuse and/or neglect.

Education / Experience:

Bachelor’s or Master’s degree in social work or related field

AND

One-year experience working in pediatric health care- preferred.
Experience in the health care field- a plus.
Familiarity with resources for children of all ages especially as related to medical services- preferred.
Bilingual skills in Spanish- preferred.

Certificates, Licenses, Registrations